We can never have enough directories! Please see the attached files. This file includes maps, addresses, and work hours of Hannan PVM and CSI Service Coordinators. Naturally, not everyone’s hours are listed, but I will update as I get more information. Also, Presbyterian Villages of Michigan has shared a complete contact list for their service coordinators, which also includes days and hours worked.
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Welcome!
We are excited to welcome Crystal Tannyhill as the new Service Coordinator at PVM Our Saviour’s Manor. She is very excited about her new position and brings a wealth of enthusiasm with her.
Hannan SC Conference Call Line
So you always have it at your fingertips, Hannan’s Conference Call line is:
877-402-9753
Passcode: 1608056#
All supervision meetings and training will be via this line unless otherwise specified.
Hannan Center for Senior Learning Fall Course Book is Out!
Hannan Center for Senior Learning (HCSL)
Please See Attached Course Book!
NEW REGISTRATION POLICIES
NO EXCEPTIONS
Registration Fee Per Term: $7.00
Supply Fee per Term: $7.00 -art, gardening & jewelry
Early Registration: 8/20/12 to 8/24/12
Regular Registration: 9/10/12 to 9/14/12
Late Registration: 9/17/12 to 9/21/12
Registration Time: 9:00 am to 12:30 pm
Register or questions regarding registration, please call Maxine Wilson in Rm. #309
Phone: (313) 833-1300 ext 11
For questions regarding transportation call Andrea Clark in Rm. #308
Phone: (313) 833-1300 ext 14
CHECKS OR MONEY ORDERS ONLY!!
Payable to: The Luella Hannan Memorial Foundation
PLEASE NOTE: No one will be allowed to attend classes if they are not
registered by the end of the late registration period.
Kudos to Renee and Alexa
Congratulations to Renee and Alexa for successfully producing the last two weekly digests of Scoop. If you have questions or recommendations for Scoop, please ask your trustee blogmasters Alexa and Renee.
Co-op Member Voting Confusion
Co-op members are about to attend their annual Management Conference, and Sharon let us know that some of the members are confused about the voting policies as they relate to households.
When members vote at the co-op in which they reside, it is one vote per each head/member.
However, when members vote on corporate matters (for example at the Management Conference on issues like Board of Directors elections or changes to the bylaws), it is one vote per household.
This may come up with a member. The best advice is to refer them to their President for clarification, but at least you know the background.
CSI SCs Serving Community Members
Word gets out that you are good service coordinators, and we do work with community members. However, there are eligibility requirements:
1. Community member must be 60 or older.
2. You may work with a younger community member if they are applying to the co-op and meet the co-op’s eligibility criteria (ie some co-ops have units for mobility impaired 18-61 year-old member; Labelle and Washington square also serve 18-61 year-old members with disability; and Labelle and Wyandotte have waivers to accept members 55+. )
3. You may work with a registered guest of a member, but they need to provide written documentation that they are registered and are staying less than 30 days.
4. If a member who is a client asks for information and referral resources for their family, you may provide appropriate agency referrals and resources. Write that up under the member’s progress notes.
5. There may be select cases when a SC serves a member from another co-op, but you need to talk with Sharon and me about this first.
Thanks all.
Protecting Confidential Files
To Connect to Hannan via Remote Desktop Connection:
1) Start > All Programs > Remote Desktop Connection
2) After Computer: hannan.npserv.org
3) User Name: Hannan Provided User Name
4) Password: Your Password
5) Answer in the affirmative to any questions (Connect, Yes, Allow, Accept, OK, Approve, etc.)
If you would like to access files that are on the LOCAL computer C: drive and/or a Flash Drive, you must do the following BEFORE connecting via Remote Desktop
1) Start > All Programs > Remote Desktop Connection
2) Click on “Options”
3) Click on the “Local Resources” Tab
4) Under “Local devices and resources” click the “More…” button
5) Click the + box to the left of “Drives”, and fill the box next to “Local Disk (C:)”
*NOTE: Your Hard Drive may be named something other than “Local Disk”. It should still have (C:) listed after it.
6) Fill the check box next to any other devices you would like to have (Flash Drive)
7) Click OK, click back to the General tab, and continue from step 2) Above.
The LOCAL devices you selected should appear in Start > Computer, under “Other”.
If you have any trouble or questions, please submit a new ticket to: helpdesk@new.org
OR call: 734-998-0160 x513
Thanks.
John Gallias
npServ System Administrator
http://help.npserv.org/support/ | 734-998-0160 x513
> The CSI and/or PVM SCs can access their own My Documents via:
> Start > [Display Name] > My Documents
> Where [Display Name] would be replaced by the name of the user logged in (Example: Rachel Jacobsen)
FCRC Certification
Save the Date:
CSI requires all of their FCRC committee members to participate in their fall FCRC Certification training annually. We are requiring all of our our CSI SCs to also recertify annually. It is a good way to maintain continuity with their procedures and assuring that the SC Program enhances, but doesn’t undermine, their FCRC system.
The fall trainings are on Friday, September 21st, 10am-2:30pm at Riverview Co-op or Monday, September 24th, 10am-2:30pm, at New Horizons Co-op. Sharon Bolden, Education Coordinator, is sending out the training invitations and the SCs are required to RSVP to her with which training they are choosing to attend. I have not yet figured out how Laura and Karen will participate, but I hope to arrange with Washington Square for them to take their van along with the FCRC members from their co-op who will be driving out for the training.
Monthly CSI Liaison Meetings – Tip of the Week
i. Role of Liaison is to call your monthly meeting, but co-op culture is that they liaison isn’t responsible for assuring the members take responsibility for attending (this is true of any co-op meeting, including council meetings). You can broach the idea of whether it would be a good idea if somebody made reminder calls the day before your monthly meetings to assure more representative participation. This cannot be the liaison or the SC, so a co-op member (the President, FCRC Chair, or Education Chair) would have to volunteer to do this.
ii. Please bring your co-op specific contact sheet to your next monthly meeting and update it with your new co-op leadership and any missing information. Please update the sheet and resave it to the shared drive so that we all have access to the updated information (this is especially important for your substitute SC and me). Thanks.
iii. Please ask for updated House Rules and Bylaws if they have changed since your start date. Please give me a copy of the new ones. You won’t automatically receive updates, so it’s a good topic for monthly meetings.