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Meet Dorothy Jaroszewski!

Dorothy Jaroszewski is the Service Coordinator at Flat Rock Towers in Flat Rock, where she has been since June 2014. Flat Rock Towers is pretty small compared to many buildings; there are 94 members, but Dorothy also works with a few community members as well.

Before become a service coordinator Dorothy has done many things. She always wanted to be a social worker, and is finally pursuing that passion. She has been a cosmetologist, a physician’s assistant, a supervisor at an adult day care center, and has worked at a nursing home. Recently Dorothy went back to school for her BSW and, after talking with a fellow WSU classmate, decided “What the heck! We’ve come this far, let’s go get a Masters. So we did.” Dorothy says she has really enjoyed almost every job she’s had.

Dorothy says that her family is her greatest passion. She loves animals and children, and she cannot wait to become a grandmother someday! She loves summer and will go anywhere, as long as there’s a pool or a beach involved. She loves to crochet and is learning to play the piano as well.

One of the biggest inspirations in Dorothy’s life has been her grandfather. She says, “I learned more from my maternal grandfather than anyone else in my life.  From him I saw tolerance and forgiveness.  I saw sacrifice and love.  I saw pride and being the best at whatever it is you do.  Whether digging a ditch or splitting an atom, as long as you did your best…you can hold your head up and be proud.  From him I saw dignity.”

Dorothy’s favorite quote is “There is no exercise better for the heart than reaching down and lifting people up” (John Holmes). As a social worker and service coordinator, this is something Dorothy tries to practice in her everyday life. Dorothy is excited to be a part of the service coordination team and to continue to learn from and work with the residents of Flat Rock!

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Meet Nicole St. John

Nicole works as the Service Coordinator at the Village of Our Savior’s Manor, a PVM facility located in Westland, Michigan. She began this work in August of 2014. Nicole’s favorite part of Service Coordination is having the opportunity to meet new people. She also loves all of the training she receives!

Nicole is one class away from her bachelor’s degree in Gerontology from Madonna University in Livonia, Michigan. She received her Associate’s degree in Liberal Arts from Washtenaw Community College. In addition, Nicole is a Certified Dementia Practitioner. Previously, Nicole worked in a caregiving role as a Nursing Assistant for 10 years.

Outside of work, Nicole stays busy with her three children, ages 14, 10, and 6. When she gets a spare moment, she enjoys reading.

At the age of 18, Nicole cared for her grandmother with end stage liver failure. This experience gave her a passion for caregiving and older adults—a passion that brought her to her career as a Service Coordinator. As a fairly new Service Coordinator, Nicole has set a professional goal to meet all of her residents within 6 months. She also hopes to ensure that all of her residents have the supports and services that they need. Additionally, Nicole works hard to promote Dementia awareness and education.

 

Blessed in Aging

Blessed are they who understand

My faltering step and shaking hand

Blessed, who know my ears today

Must strain to hear the things they say.

Blessed are those who seem to know

My eyes are dim and my mind is slow

Blessed are those who look away

When I spilled tea that weary day.

Blessed are they who, with cheery smile

Stopped to chat for a little while

Blessed are they who know the way

To bring back memories of yesterday.

Blessed are those who never say

“You’ve told that story twice today”

Blessed are they who make it known

That I am loved, respected and not alone.

And blessed are they who will ease the days

Of my journey home, in loving ways.

~ Esther Mary Walker

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Meet Lisa Harteau

“Courage is not the absence of fear, but rather the judgment that something else is more important than fear.”  – Ambrose Redmoon

Lisa Harteau works as one of the Service Coordinators at Barton Towers, a CSI Co-Op in Royal Oak, Michigan. She began her work in this position in April of 2014. Her favorite part about service coordination is successfully connecting residents to the supports and services they need.

Social work is not Lisa’s first career, but has been serving others for several years. She was a family caregiver on and off for 20 years, served as a medical proxy for a number of individuals, and spent 15 years as a photographer. While studying in an accelerated nursing program, Lisa decided that she wanted to serve others in a different way, so she decided to pursue her degree in social work at Wayne State University. She went on to receive her MSW from Wayne State in April of 2014. Currently, Lisa is working on completing a Geriatric Certificate.

Outside of work, Lisa enjoys going to Bell Isle, taking her dogs for walks, gardening, reading and being around horses. While it is no longer her primary career, she still loves photography and enjoys the fine arts—especially music.

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Meet Rebecca Ogrodowski

Rebecca works as the Service Coordinator at The Village of Sage Grove in Kalamazoo, Michigan. She began this position in October of 2013. Her favorite part of being a Service Coordinator is making sure that the residents get access to the benefits and services they deserve.  This means advocating for and with clients.  Many residents become scared or anxious when dealing with governmental agencies, so they are unsure how to deal with DHS, Social Security, Medicare and Medicaid.  Helping them to navigate the system successfully ROCKS!

Rebecca earned her bachelor’s degree in Art and Psychology at Barat College and continued on to pursue her MSW at Grand Valley State University. She enjoys combining her degrees by using art as a form of expression with her clients and residents. She finds that art can be very helpful in dealing with multiple situations that arise in her work. Rebecca’s own life experiences led her to use art as a way to cope with stress. These experiences eventually directed her into the field of Social Work.

Rebecca’s experience is vast. She has worked with populations across the life-span in her years of working in the field. She began working with older adults in a long-term care facility coordinating activities and social services in 2003.

Her personal interests include art, reading, and writing. In addition, Rebecca is an active member of her local LGBT organization and serves as the committee chair for the organization’s World AIDS Day Observance on December 1 every year.  While it was difficult to choose, Rebecca decided that 1984, by George Orwell is her favorite book. Her favorite movie is Tim Burton’s The Nightmare Before Christmas. Rebecca encourages everyone to embrace who they are and shared a favorite motto:  “Being weird is wonderful.”

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Meet Cyndi Kramer

Cyndi Kramer is the service coordinator for Village of Hillside in Harbor Springs, a small PVM apartment building  in northwest Michigan. She has been the service coordinator since December 2013.Previously she worked with troubled adolescents; this is her first experience working with older adults. She has her BA in Psychology and is a certified paralegal and licensed paramedic. Service coordination is the most recent career path she’s taken, which she was talked into by the staff at Village of Hillside.

When she’s not at work, Cyndi is the volunteer Executive Director of Farming for Our Future. This local non-profit works to raise awareness and connect people with local food sources. Through Farming for Our Future, Cyndi runs a local farmer’s market and community garden, as well as organizing field trips to a local farm. She is also a model for local sketch artists. She participates in ‘Drink and Draw Wednesdays’, which promotes local artists.  Cyndi is very passionate about her community and promoting local resources, artists, and culture.

Cyndi’s favorite quote is from The Miracle Life of Edgar Mint by Brady Udall: “If I could tell you only one thing about my life it would be this: when I was seven years old the mailman ran over my head. As formative events go, nothing else comes close.”

The best part of being a service coordinator for Cyndi is being able to talk to a variety of people about a variety of topics. She tries to encourage older adults to ‘get up and get moving, no matter how they do it.’ Cyndi works to inspire, engage, and support the residents of Hillside in everything she does.

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Meet Regina McIver

By Steven Villareal

“Trust in the Lord with all your heart and lean not on your own understanding. Proverbs 3:5-6.”

Regina McIver’s career as a social worker has been guided by her Christian faith, and this verse from the Bible, is one that she often goes back to throughout her life.  It has been with her since she started her social work career in the military.  She was a social worker in the military for 20 years, and retired in 1997 with the rank of Major.  She then proceeded to use what she learned in the military to work for Detroit Public Schools as a school social worker until 2013.  She dedicated these years to working with children who were on the brink of being expelled from school, she then retired.

At this point she could have enjoyed life being retired spending it with her husband, but she felt that she had more to give, another career in her that was waiting to come out.  This is when she applied to be a site coordinator at River Town Assisted Living.  Now, she has had a career working with diverse populations, from people in the military to students in Detroit and so her career would not be complete without a time of working with older adults.  She took an interest of working with older adults when her mother became sick twelve years ago, as she had to learn about caregiving and dementia and even earned a certificate in care for patients with dementia.

Now, at River Town Assisted Living since fall of 2013, Regina is a social worker who helps to make sure that residents are receiving what they need to live the kind of independent life that they want.   In the brief time that she has been here she is already trying to form a resident council so that the residents can learn how to advocate for themselves. She enjoys working here and particularly likes the staff because she can tell that they enjoy their work.  She takes a creative approach to getting clients involved in residential activities and helping them to make healthy choices about their lives.

During her time off, Regina enjoys the festivals that Detroit has to offer. She and her husband are looking forward to going to “Concert of Colors”, the Jazz Festival in Hart Plaza, and the Detroit Techno Festival.  Additionally, they enjoy going to car shows and in fact, own two classic cars, a Delta 1988 and a 1978 Oldsmobile.  A member of Delta Sigma Theta Sorority since her college years, she is still a very active member and volunteers in community service and mentoring of the younger Deltas.  She looks forward to working at the River Town Independent Living building when it is finished.

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Meet Janet Mills

By Dorinda Stephens

I had the pleasure of interviewing Janet Mills Service Coordinator at Belleville Co-op in the city of Belleville and Whispering Willows Co-op in Romulus.  Janet has been a Service Coordinator with Hannan since January 2014.  She works part-time at both locations.  Janet is passionate about working with vulnerable seniors, which inspired her to become a service coordinator and go back to school.  In December 2013 she completed her Bachelor’s degree in Social Work at Marygrove College.  In addition, she has an Associates degree in Gerontology from Wayne County Community College.  Prior to completing her Bachelor degree, she worked at Focus Hope in Detroit for eight-years as a Senior Outreach Coordinator and Volunteer Coordinator.   Janet assisted seniors who had limited resources for food by identifying and setting up miniature distributions food sites.   Also, she conducted tours, presentations about Focus Hope facility, and trained new volunteers to help serve individuals suffering from hunger within the metropolitan area.   She works closely with seniors at her church while mentoring teenage girls.  Janet implemented an intergenerational program where seniors teach the teenage girls how to sew and cook in exchange the teenage girls help the seniors operate a cell phone and computer.

Janet finds relaxation in balloon decorating for individuals celebrating a special occasion such as birthdays, weddings, anniversaries, and kid parties.   Her favorite book is “The Shack” a Christian novel that talked about life experiences.  One of her favorite quotes from the book is “Living unloved is like clipping a bird’s wings and removing its ability to fly.  Pain has a way of clipping our wings and keeping us from being able to fly.  And if left unresolved for very long, you can almost forget that you were ever created to fly in the first place.”  She enjoys spending time with her daughter who is away at Michigan State University, but the new dog Winston keeps her busy.  In the future Janet would like to continue her education by receiving a Master’s Degree in Social Work.

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Meet Tiana Clemmons

By Deirdre Manning

“Quitters never win.” These words of Tiana Clemmons, Service Coordinator at the Village of St. Martha’s in Detroit, allude to the resilience, determination, and motivation that have led her to her current station in life, a member of our team.

Before I had the privilege of interviewing Tiana in March, I remember seeing her at our professional development training in Detroit in December when she first started with us. It was her gentle presence and warm smile that made initial impressions on me.       After our brief conversation, I was able to learn about the people, choices, and motivation behind Tiana’s approachable demeanor.

Resilience and Determination:

As a child, Tiana struggled with some learning issues. Some of her teachers were not that supportive of her. Tiana was not encouraged to pursue higher education.

Tiana did not let this discouragement deter her, persisting and working her way through grammar and high school and college. Tiana received her BSW from Mary Grove College in 2013.

Significantly influencing Tiana’s ability to overcome the hurdles and obstacles was her mother, who, along with Jesus, is Tiana’s most important role model.

Motivation:

Grounding Tiana’s efforts are her love for others and her faith. Tiana offered another quote that guides her life: “I can do all things in Christ who strengthens me” (Philippians 4:13). Tiana has put her faith in action on personal and professional fronts. As the older sister of two brothers (ages 10 and 8), Tiana likes to spend time with them, who look up to her. She also loves to bowl with her friends and to eat (her own version of shrimp and pasta especially). Perhaps we can add this to Renee’s pasta recipe.

Professionally, Tiana became a certified nursing assistant in 2009 and worked during college with cardiac patients in a hospital setting. She also worked as a home health aid for a brief period but soon after starting left the position. The reason, Tiana explains, was that her car did not have a GPS system, and that she got lost a few times. Not liking being late, Tiana realized this role was causing her too much undue stress. Tiana also has certification in CPR.

Exclaiming, “I love people,” Tiana smiles as she talks briefly about her previous work. “I enjoyed making my patients comfortable and doing whatever I could to make them smile.”

Tiana brings this love for people and her motivation to support and comfort them to her members as a Service Coordinator. Having the BSW training has equipped Tiana with the knowledge and skills of the social work profession, which looks at the whole person in his/her environment when providing advocacy and accessing resources. Tiana shares how she is getting adjusted to this new role with the goals of learning how best to support her members and keep healthy boundaries.

Wanting to develop her skills further, Tiana is planning on pursuing her MSW at Wayne State as an Advanced Standing student some time in the near future.

Whatever Tiana decides to pursue, her life so far reflects the strength and capacity of internal and external resources and the impact these have had in helping Tiana pursue her goals. With her values and sources of inspiration along with the support of her communities (family, friends, church, and Hannan SC’s), it may not be too long before Tiana Clemmons will be able to write after her name the three letters (i.e. MSW) that can mean and make a world of difference for the good of society as a whole.

 

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Karen Baker’s SC Bio

“Look for the good in the bad, the happy in your sad, the gain in your pain, and what makes you grateful not hateful.”

This favorite quote of Service Coordinator, Karen Baker, speaks of her optimistic and grateful attitude. After interviewing Karen, I learned what motivates and encourages her both on and off the job to notice the best in any situation.

Karen Baker was welcomed to Hannan’s Service Coordination Team in April 2012 and was appointed to serve at Washington Square Co-op in Kalamazoo, MI. A large building of over 200 residents, Washington Square distinguishes itself from other buildings due to its younger population. About half of the members are under 60 and experience some kind of disability that impairs their mobility. Karen and her partner, Matt Hamburg, share the coverage of this high rise building, with each assigned half of the alphabet.

As we begin our conversation, I ask Karen how she likes being at Washington Square Co-op. With a broad smile, Karen states, “I had a good sense from the start about this place.” She continues, sharing “what a difference it makes to finally have a job you enjoy doing.”

Prior to joining Hannan, Karen had a lengthy, rich career in human service. After graduating from Michigan State University, Karen embarked on a path that included: working in a domestic violence shelter in Detroit, where she received training in domestic violence prevention; advocating for neglected and abused girls; and serving as a Child Protective Services worker for the state of Michigan in the foster care system for eleven years.

While Karen found each of these positions rewarding in their challenges, there is a big difference between her job satisfaction then and now. Karen appreciates that her present clients are seeking, rather than being forced to receive, help. As their advocate for resources, Karen enjoys the connections she makes with her members who freely choose her services. Believing that she is getting paid to live her mission, Karen states “Everything I have done in my career so far has prepared me really well for this job.”

When asked about the gifts she brings as a Service Coordinator, Karen recalls the words of a member who affirmed her ability to “honor others’ dignity.” She also notes her non-judgmental approach. As an observer, Karen’s gentleness and kindness are additional gifts that I would imagine would be comforting and supportive for her members.

Karen credits two people as well as her faith as playing important roles in influencing her career path in human service. Her Aunt Bernie fostered about 50 children over the years. Her passion for helping people inspired Karen to also commit to a life of service. Another guide was a Sunday school teacher who was also a judge who worked with delinquent youth. Both his faith and his work instructed and encouraged Karen to become a CPS worker.  Karen’s United Methodist religious tradition has a strong commitment to social justice. The teachings and her own worshipping community have helped Karen practice the values and share the spirit in the world around her.

To know Karen is to know her son, Trent (14). A big part of who Karen is, Trent was only a toddler when his father, Art, Karen’s husband of over 20 years, died after a short bout with end-stage kidney cancer. Karen sees the best of her husband’s personality in her son with whom she spends a good deal of her time. The two like to play Kinect together and with Trent’s friends who enjoy spending time at Karen’s home.

When Art was alive, he encouraged Karen to take up stained glass making, following Karen’s gift to him of a class series. Karen pursued stained glass for about 15 years. She hopes to return to some unfinished projects when time allows.  Karen and Art also enjoyed fishing trips together.

Today, Karen’s ideas of fun include dancing with her friends and trying out new recipes on them. Karen considers her friends her “guinea pigs” for her cooking experiments.

When asked about what she would like to accomplish or share as a Service Coordinator, Karen hopes to attend in person the once-a-month professional development trainings in Detroit and be able to meet with her colleagues. She also hopes to continue to avail of educational workshops like the one she attended to receive training in Excel. Karen enjoys making flyers and is open to sharing her ideas with her colleagues. Recently, Karen hosted a service dog workshop which she described as “the most fun” of all she has planned so far. More details about this event can be found in the January 2014 edition of SCoop.

Describing Washington Square as her “favorite place,” Karen clearly declares, “I’m staying!” This kind of clarity reminds me of the quote from Howard Thurman that states “Don’t ask what the world needs. Ask what makes you come alive, and go do it. Because what the world needs is people who have come alive.”

After spending some time with Karen, I had a sense that being a Service Coordinator brings her much life and that the community Karen serves benefits greatly from her enthusiasm.

Written by Deirdre Manning

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Matt Hamburg’s SC Bio

Matthew Hamburg’s journey back to the city of his alma mater, Kalamazoo, where he is serving as the co-Service Coordinator (with Karen Baker) for Washington Square Co-op¸ has been marked with interesting twists, turns, adventure, and synchronicity. Believing that all things work out in the end and that life leads up to what one is doing now, Matt has a story replete with examples of this happening.

The seeds of his calling to social work were planted during Matt’s career experience prior to his enrollment in the BSW program at Western Michigan University. Among his employment endeavors included almost a decade in the restaurant industry as a professionally trained bar tender and floor manager of a restaurant. Both positions afforded Matt plenty of opportunity to interact with and learn about people, equipping him with insight and building on his interpersonal skills that he would eventually use as a social worker. Matt also received training in Electrocardiograph Technology (EKG) and worked as a door-to-door fundraiser for a non-profit organization.

Not satisfied with the lifestyle of the restaurant and wanting more, Matt enrolled in his local community college. It was a career counselor at the college who both educated and inspired Matt in the direction of social work. This man suggested that Matt enroll in an “introduction to social work” class. Matt’s curiosity about the counselor’s education path to his role informed Matt of the career options with a MSW. One thing led to another, and Matt decided to apply and was accepted into the BSW program at Western Michigan University.

Following graduation, Matt and his girl friend, Kate, embarked on a “6-7 month jaunt” to South America. Having planned and saved for this adventure for over a year and a half, the two covered the continent, visiting Ecuador, Peru, Bolivia, Chile, Patagonia, and Argentina. While overseas, Matt applied and learned of his acceptance as an advanced standing student to U-M’s Social Work program. While still overseas, Matt was in communication with Rachel Jacobsen (who held Brenda’s position as Director of Social Work at the time). He interviewed and was accepted as an intern to work with Rachel on special projects and as a case manager under Cheryl Bukoff’s direction at the Zena Baum Center.

Here’s where Matt’s story takes a key turn. One of the projects Matt was assigned was to help create the CSI Service Coordination program! From the ground up, Matt assisted with the planning, investigating, and the hiring process for the initial CSI Service Coordination Team. Little did Matt know that two weeks after graduating from U-M in August 2012, he would be offered a position as a Service Coordinator, working at Belleville Co-op, where he served for a year and a half.

Though only one month into his position at Washington Square, the easy, comfortable manner I observe in Matt in his office space and in the interactions with other residents speaks of this being the right fit, both professionally and personally.  In addition to settling into this new building, Matt also participates in the monthly licensing group with fellow SC’s, with aspirations of sitting for (and passing) the exam this summer.

When not at work, Matt has many and varied interests. A self-professed “foodie,” Matt loves everything about food – its smell, touch, taste. From his homegrown vegetable garden and open air farmer’s markets, Matt lives and appreciates his value of understanding the person in environment approach of social work. An aspiration of Matt’s is to receive formal training in cooking. When not pursuing his passion for all things food, Matt is an avid music lover of many kinds (especially Motown and Folk) and a listener of NPR. His aspirations include continuing to pursue proficiency in Spanish and to travel the world. Self-care practices for Matt include physical exercise, being in nature, and traveling. Matt identifies his favorite movie as The Intouchables, describing it as a “sweet story.”

At the close of our interview, Matt professed what might be a summation of his life philosophy: “I don’t worry too much about too much.” From all the evidence so far in his life, there seems to be no need for worry but much more cause for marvel!

Written by Deirdre Manning

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