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7/18/2013 Conference Call Notes

We had a very suscinct and informative conference call yesterday. Thank you for all who attended and participated in the discussions. Of cource it was optional but in attendance were Brenda, Cheryl, Rachel, Adrienne, Alexa, Andrea, Crystal, Diane Crawford, Emily, Karen, Kari, Jackie, Judy, Lindsay, Yours Truly, Maryanette, Puffer, Trudy, and Victoria.

CSI update provided by Rachel was that Microsoft Office 2010 will be installed this weekend (7/20/2013) on all Hannan systems. Users must be logged out of ALL software prior to the installation. There will be an optional training following the conference call next week on Thursday 7/25/2013. The call will run as normal from 12:30 – 1:30 and the training will follow immediately from 1:30 – 2:30 with NpServ staying on after to assist with any questions.

PVM uptdate provided by Brenda was that HUD has approved budget grants at two new PVM buildings. Sage Grove in Kalamazoo and Hillside in Harbor Springs. It’s no secret that Brenda is looking forward to direct supervision visits up north 🙂

Crystal asked about dental resources for low income/Medicaid eligible residents. Several call participants offered suggestions. Among the suggestions are the Tri-County Dental Health Council, contacting the AAA in your area for assistance, Victoria has a list of resources for Wayne Co. that she will post to the SCoop, or exploring options at the area dental schools.

Finally, Cheryl was on hand to give an overview of the Scudder and the American House funds. A big thanks goes out to Monika, who offered to assist Cheryl in getting all information posted to SCoop. Basic information relayed on the programs are that they are funds of last resort and are both available to all PVM or CSI SCs. Both programs are only available to residents living in the tri-county region of Wayne, Oakland, and Macomb counties. Scudder funds are available to individuals 60 and up and American House funds are available to those 65 and up. To obtain funds, SC and individual must demonstrate that the funds will be used for special/emergency needs and that the fix will be sustainable. Scudder funds can be up to $300/individual/calendar year and American House funds can be up to $2000/individual/calendar year, however where there can be 6 – 8 grants of Scudder available per month, there is only about $5,500 American House funds available per year. Some examples of different funding opportunities for Scudder are a bed, fresh food box, or in conjuction with other sources, helping to paydown a utility bill in shutoff status. American House fund examples include durable medical equipment i.e. a hospital bed, a utility bill not in shutoff status, or car repairs. American House also requires that grant recipients provide a current photo for American House to use in their program marketing. Hannan is the gatekeeper on both programs and any questions can be directed to Cheryl Bukoff in the Zena Baum Service Center at extension 20. The Scudder application form is available on the shared drive and doubles as the application for American House funds.

Thanks again to those that participated in the call yesterday and hope everyone is able to get out and practice a little self care this weekend.
Cheers!

 

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PVM Village Victory Cup

Presbyterian Villages of Michigan will be hosting their Annual Village Victory Cup on Friday, June 21st, from 10:00 am – 3:00 pm at Ultimate Soccer Arena.  Attached is the agenda for the day.  You are free to stop by anytime during the day to observe the fun festivities!

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Team Tees for the Monarchs at The Village of Our Saviour’s Manor

OSM Manarchs

Here’s a sneak peek of the TONS of ORANGE that you’ll see if you’re attending this
year’s Victory Cup Games. I decided to donate a little time to design this T-shirt
for the very deserving seniors in the building. Our Residents are very excited
to participate; over half of the building will be attending! Hooray! This will be
a day of fellowship, excitement and good cheer hope to see you all there. And I
too, was volunteered for team support!

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4/25/13 Conference Call Notes

It was great having all together yesterday for the conference call.  Just a few items I wanted to highlight:

CSI Updates:  Welcome to Judy Savoy at Washington Square Coop in Kalamazoo!

PVM Updates:  Patricia Gray-Hill resigned effective April 18, 2013.  The position is currently posted.  PVM Warren Glenn has completed interviews and a candidate is in the process of being selected.  No current status on PVM Mill Creek, Hampton Meadows.

Hosting of Upcoming AASC Webinars:

Wednesday, May 1 (Drug and Alcohol Abuse and the Older Adult) – Matt @ Whispering Willows
Wednesday, May 8 (Practical Application of the Federal Fair Housing Act) – Andrea @ Dearborn Heights
Wednesday, May 15 (The Many Faces of Hoarding: How to identify, assess and intervene) – OPEN (if anyone wants to host, please let me know)

2013 Goal Groups:  Next Steps!:  For the July meeting, all group are to have handouts on resources and suggestions for how service coordinators are move forward in achieving the goals.  In October meeting, the goal groups will facilitate discussion on how the other SC are doing in terms of following suggestions and reaching goals.

Facilitators for May Conference Calls:

May 2nd:  Jim
May 16th:  Judy
May 30th:  Alexa

Discussion of Best Practices for Use of Monitoring:  Rachel started off the discussion of how to use the quarterly and monthly monitoring completed by SC’s when residents/members reach a point of goal completion and they have entered into the monitoring phase.  Several seasoned PVM service coordinators shared how they follow-up with the residents, meeting them in the hallways, after Focus HOPE food pick-up, after educational sessions, and pull them aside privately and discuss how they are doing.  Service Coordinators indicate that they follow-up on the previous goals established in the Service Plan.  Even if the goals have been obtained, it is follow-up maintenance to determine if the plan is still working, vetting providers, plan is still in place, etc.  Also, for those residents/members that always say they are “OK”, SC indicate that they ask specific questions based on known history of the resident/member and what their past needs and/or strengths were.  Discussion also ensued surrounding the need to utilize other avenues than telephone calls to get accurate follow-up during these monitoring periods.  It is appropriate to indicate in your notes that a resident/member is in the “monitoring phase”.

Service Log Subcats:  Tabled until next Conference Call

New Resources:  “Enhanced Fitness Class” by the National Kidney Association – $2$3/per class/per participant (contact Jane if you want more information)

Client Scenarios:  Jane provided example of need to follow-up after a resident returns from the hospital with Home Care to ensure that the Home Care agency is providing the needed services.  Jane recently had one that was not, and was able to switch resident to a “vetted” provider.

Questions re: Semi-Annual and Logic Models:  Rachel has a lot of them in her email box and she will diligently work through them.  Please get them to Brenda and Rachel prior to April 30th.

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Welcome!

We are excited to welcome Crystal Tannyhill as the new Service Coordinator at PVM Our Saviour’s Manor.  She is very excited about her new position and brings a wealth of enthusiasm with her.

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Caregiver Support Group at PVM Westland

A new Caregiver Support Group is forming at the Village of Westland… please join us!
The next group meeting is Thursday August 16th at 6:00 p.m. The group will continue to meet on the 3rd Thursday of the month. Facilitated by Nancy Coman of Wayne Metro Community Action Agency, this is an outlet for caregivers to gather, know they are not alone, and share helpful insights and tips for caregiving.
The informational flyer is attached with all the pertinent details. Please share this with all your networks & anyone you know who is caring for a loved one. Thanks in advance!
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Welcome Brenda Carney!

I’m pleased to announce that we have selected Brenda Carney as our new Assistant Director of Service Coordination at Hannan, and she has accepted in writing!

Brenda will be starting on Monday, July 23rd, and will be joining us for our 9am Hannan staff meeting (non-SC staff).

On Tuesday, July 24th, the PVM SCs are invited to a PVM SC meet and greet with Brenda, Rachel and Cheryl at 9am. This will serve as a SC meeting too. Amy Smyth has invited Brenda and I to attend the PVM SC meeting hosted by John at Holly on Thursday, July 26th, 10am-12noon.

CSI SCs, you’ll have two opportunities to meet Brenda during her first week. On Wednesday, July 25th, Hannan will be hosting the Detroit Hoarding and Cluttering Task Force meeting from 2-4:30pm. We are inviting Detroit-area Service Coordinators to participate in the AASC Webinar on hoarding in the Gallery. You are all invited (PVM SCs too). This is an optional workshop, so please confirm one way or the other. I’ll send out a separate e-invitation on this. Additionally, Brenda will participate on our CSI SC Conference Call. Please note that I will need to shift the conference call that week from Thursday, July 26th, to Tuesday, July 24th, 12noon-1pm. I’m sorry for the inconvenience.

Brenda has spent her full career in geriatric social work, primarily in LTC and mental health, but with a keen focus on aging in community. She is also an adjunct instructor of social work at Marygrove. Moreover, she is very nice and a team player. We look forward to working with her.
There will be a transition as Brenda comes on board, with the goal of her becoming the direct supervisor for the Hannan SCs working in PVM Villages. She’ll also be our liaison to the Hannan/PVM Strategic Alliance. Brenda will be cross trained with the CSI SC program, because she and I will be supportive to both programs and work together so that the programs can continue to learn from each other and collaborate to the greatest extenet possible.

Have a wonderful weekend,
Rachel

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