Service Coordinator Training Information
HUD requires Service Coordinators of properties designated for the elderly to complete an initial 36 hours of basic training prior to or during the first 12 months of employment. The 36-hour training requirement may be met through education prior to becoming a service coordinator or by attending formal workshops or classes in the first year of employment. Every year thereafter, service coordinators must attend at least 12 hours of continuing education annually.
First Year Employee Requirements
The initial 36 hours in the first year must cover the following nine subject areas:
- The Aging Process
- Elder Services
- Strategies for Dealing with Cognitive Impairments
- Disability Services
- Federal & Applicable State Entitlement Programs
- Legal Liability Issues Relating to Providing Service Coordination
- Medication/Substance Abuse
- Mental Health Issues
- Strategies for Communicating Effectively in Difficult Situations
Second+ Year Employee Requirements
For second+ year employees, HUD requires that you remain current on changing statutes at all levels and current practices in aging and disability issues, and your 12 hours of continuing education should address the five “core areas”:
- The Professional Service Coordinator
- Government Programs and (Legal) Requirements
- Community Relations
- Communications
- Current Issues
HUD also lists a total of 11 statutories on each of the above core areas. See your training tracker for more information.
- Use the training tracker (Excel spreadsheet) Hannan provides. You can download a copy of it here (be sure to fill it in with your budget!).
- Print off a copy of the training tracker and keep it in a file, along with your CE certificates. You’ll need to have these hard copies on hand to show HUD, should you be audited.
- Enter it into your “daily log” on AASC Online. This populates your semi-annual report to HUD.