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Hosting an Optional SC Facilitated Conference Call

Thanks for volunteering!
The basic steps are as follows:

1. On Monday of the week of the call, email the full SC team (plus Brenda and Rachel) requesting topics for the SC Optional Conference Call agenda. The person requesting an item for the agenda will be responsible for leading that portion of the meeting. I’m attaching the CSI and PVM SC lists. They are also in shared files.
2. On Wednesday afternoon, email the full SC team a finalized agenda.
3. Include at the top of the finalized agenda the call-in information, which is 877-402-9753. Passcode 1608056. Also include a written reminder to mute phones when noting talking.
4. Host the call. As the host, your admin code for the call is 8149. Just follow the prompts to get there. The call is always 12:30-1:30pm.
5. During the call, take a roll call, facilitate the discussion, and take minutes.
6. After the call, post minutes to SCoop.
7. Thank you!

Common items that are almost always on the agenda include:
– New resources
– Client scenarios
– PVM updates
– CSI updates

Another good practice is the frontload items on the agenda that are common to all SCs (CSI and PVM), then the PVM items, and then the CSI items. The reason for this is that there are usually more CSI items and that way the PVM SC staff can get off the phone.

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UM Study on Older Adult Decision Making

University of Michigan
Department of Psychology
Ross School of Business

Want to Contribute to Scientific Research?
We are looking for volunteers who are 60 years or older to participate in a computerized research study examining different types of decision-making. The study will take approximately 60 minutes to complete.

Participants will receive $20.00 gift certificates!
We will be running participants on Friday, May 10th from 9:00am until 2:00pm at the Hannan Center.
Please call Pat Baldwin, Director of the Hannan Center for Senior Learning, at (313) 833-1300 x15 to schedule an appointment.

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Opening Reception for Tom Parish in Kayrod Gallery

Ellen Kayrod Gallery

Luella Hannan Foundation

4750 Woodward Avenue

Detroit, Michigan  48201

3 blocks south  of the DIA

313-833-1300

THE ELLEN KAYROD GALLERY PRESENTS:

Tom Parish

May 3 – June 21, 2013

Opening Reception

Friday, May 10, 2013

5:00-8:00 pm

Born in Hibbing, Minnesota, after a year at the College of William and Mary in Williamsburg, Va., Tom  transferred to the Pennsylvania Academy of the Fine Arts. Selected by the faculty for a sojourn in Europe, Parish visited Paris and Florence before returning to pursue a graduate degree at the University of North Dakota.  After receiving his MA, he began his teaching career at the Joliet Township High School and College in Illinois. He then taught in St. Louis for three years before joining the faculty of Wayne State University in Detroit, where he remained for more than 35 years and is now Professor Emeritus.

Talking about his paintings of Venice on exhibit at the Kayrod Gallery, “In 1986,  I visited Berlin and Venice. My work since that trip has centered on Venice.  Shirley and I go to Venice at least once a year for a month or more.  When we are there I carry a small digital camera, my sketch book. Back in my Detroit studio I edit these photos with the help of a magnifying glass. Each painting results from my imagination and these photo groups.  I am painting compositions.”

Reviewing the trajectory of his painting career, Parish recalls the advice of Hobson Pittman, one of his instructors at the Pennsylvania Academy of the Fine Arts. “He said, ‘You must paint the things that you know and love. That is all there is to do.’ . . . . “ you know, he was right.”

 

Gallery  hours are Monday – Thursday by appointment, and Fridays 9 am-7pm. The Gallery is closed weekends.  For more information about the gallery contact Pam Halladay at phalladay@Hannan.org  or visit www.Hannan.org

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4/25/13 Conference Call Notes

It was great having all together yesterday for the conference call.  Just a few items I wanted to highlight:

CSI Updates:  Welcome to Judy Savoy at Washington Square Coop in Kalamazoo!

PVM Updates:  Patricia Gray-Hill resigned effective April 18, 2013.  The position is currently posted.  PVM Warren Glenn has completed interviews and a candidate is in the process of being selected.  No current status on PVM Mill Creek, Hampton Meadows.

Hosting of Upcoming AASC Webinars:

Wednesday, May 1 (Drug and Alcohol Abuse and the Older Adult) – Matt @ Whispering Willows
Wednesday, May 8 (Practical Application of the Federal Fair Housing Act) – Andrea @ Dearborn Heights
Wednesday, May 15 (The Many Faces of Hoarding: How to identify, assess and intervene) – OPEN (if anyone wants to host, please let me know)

2013 Goal Groups:  Next Steps!:  For the July meeting, all group are to have handouts on resources and suggestions for how service coordinators are move forward in achieving the goals.  In October meeting, the goal groups will facilitate discussion on how the other SC are doing in terms of following suggestions and reaching goals.

Facilitators for May Conference Calls:

May 2nd:  Jim
May 16th:  Judy
May 30th:  Alexa

Discussion of Best Practices for Use of Monitoring:  Rachel started off the discussion of how to use the quarterly and monthly monitoring completed by SC’s when residents/members reach a point of goal completion and they have entered into the monitoring phase.  Several seasoned PVM service coordinators shared how they follow-up with the residents, meeting them in the hallways, after Focus HOPE food pick-up, after educational sessions, and pull them aside privately and discuss how they are doing.  Service Coordinators indicate that they follow-up on the previous goals established in the Service Plan.  Even if the goals have been obtained, it is follow-up maintenance to determine if the plan is still working, vetting providers, plan is still in place, etc.  Also, for those residents/members that always say they are “OK”, SC indicate that they ask specific questions based on known history of the resident/member and what their past needs and/or strengths were.  Discussion also ensued surrounding the need to utilize other avenues than telephone calls to get accurate follow-up during these monitoring periods.  It is appropriate to indicate in your notes that a resident/member is in the “monitoring phase”.

Service Log Subcats:  Tabled until next Conference Call

New Resources:  “Enhanced Fitness Class” by the National Kidney Association – $2$3/per class/per participant (contact Jane if you want more information)

Client Scenarios:  Jane provided example of need to follow-up after a resident returns from the hospital with Home Care to ensure that the Home Care agency is providing the needed services.  Jane recently had one that was not, and was able to switch resident to a “vetted” provider.

Questions re: Semi-Annual and Logic Models:  Rachel has a lot of them in her email box and she will diligently work through them.  Please get them to Brenda and Rachel prior to April 30th.

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HUD ANNOUNCES MAJOR RESTRUCTURING OF FIELD OFFICES

Please note that all of the Hannan SC Program is run out of the Detroit HUD Field Office, which will remain open and possibley strengthened through this consolidation.

HUD ANNOUNCES MAJOR RESTRUCTURING OF FIELD OFFICES

Office of Multifamily Housing Programs to consolidate into ten sites; 16 small HUD offices to be closed

 

WASHINGTON – The U.S. Department of Housing and Urban Development today announced a series of restructuring and systemic changes within its Office of Multifamily Housing Programs and the Office of Field Policy and Management (FPM).  The changes, which include consolidating Multifamily hubs nationwide and closing 16 smaller offices, affect approximately 900 of the Departments’ 9,000 employees.

 

While implementation will begin this fall, completion of the entire restructuring process is expected to take approximately two and a half years.   Throughout implementation, HUD leadership will work on an ongoing basis to ensure employees are fully informed, and that all notification requirements for both union and non-union workers are satisfied.   Every affected employee will be offered the opportunity to continue working for HUD, though in some cases in a new location or role.

 

“The current organizational model for HUD is not sustainable from a financial and a service delivery point of view,” said Maurice Jones, HUD’s Deputy Secretary.  “We are reviewing every aspect of our operation to determine if we have the right people in the right places and we’re determining where we can be even more efficient, to get the most value out of our limited resources.  We’re in a different budget environment and we’re at a point where we must make some extremely tough choices.  That being said, we certainly understand that this type of change can be challenging for the agency’s employees and we are committed to moving forward on the plan in a way that is sensitive to the needs and concerns of HUD’s staff.”

 

HUD’s Multifamily Office provides mortgage insurance to HUD-approved lenders to facilitate the construction, substantial rehabilitation, purchase and refinancing of multifamily housing projects as well as administering a number of project-based rental assistance programs. The office’s restructuring plan, scheduled to begin this fall, will be fully implemented by 2016.  This plan involves streamlining Multifamily’s organization in both headquarters and the field, plus implementing several operational improvements. In addition to improving program effectiveness, Multifamily estimates that the plan will generate up to $40-45 million in annual savings once implementation is complete.

 

A key component of the Multifamily plan will be consolidating its field employees, who currently work in 50 offices around the country, into ten offices that will report to five Multifamily Hubs.  These Hubs will be located in New York, Atlanta, Chicago, Fort Worth, and San Francisco, with satellite offices in Boston, Jacksonville, Detroit, Kansas City, and Denver.  This more streamlined model will allow more consistent, efficient processing of loans and servicing of existing assets.  Combined with operational improvements in line with industry standards, these changes will help ensure continued high quality work that creates and protects affordable rental housing opportunities.

 

“Multifamily is one of HUD’s core programs, and this is its first major restructuring since 1998,” said Marie Head, Deputy Assistant Secretary for Multifamily Housing Programs.  “We have to change in order to be nimble and  keep pace with the marketplace by leveraging technology, reducing our footprint as appropriate, and enhancing customer service in ways that will help ensure that we perform as a 21st century institution.  In today’s budget climate, we must also look for every opportunity to increase our operating efficiency, but we also have to keep in mind the impact of these changes on our employees. We will be doing all we can to move forward on the plan in a way that offers workers as much flexibility as possible.”

 

HUD’s Office of Field Policy and Management is also managing towards the future.  It is closing 16 of its 80 field offices this year in a cost-cutting move that is estimated to save the agency between $110 and $150 million over a 10-year period.  The closures, which are expected to be completed early in fiscal year 2014, will affect approximately 120 employees.

 

The small offices that are closing are located in Camden, New Jersey; Syracuse, New York;Orlando, Florida; Tampa, Florida; Springfield, Illinois; Cincinnati, Ohio; Flint, Michigan; Grand Rapids; Michigan; Shreveport, Louisiana;  Dallas, Texas; Lubbock, Texas; Tucson, Arizona;  Fresno, California, Sacramento; California; San Diego, California andSpokane, Washington.  HUD will retain at least one office in each state.  Following the closures, several affected states will still retain more than one office, including California, Texas and New York with three offices each, and Florida and Ohio with two each.

 

“We looked at where our staffs are and where they need to be in order to make certain we can achieve the greatest possible impact on the people and the places we serve, especially given today’s tough fiscal climate” said Pat Hoban-Moore, HUD’s Assistant Deputy Secretary for Field Policy and Management. “We can implement this realignment while still serving communities throughout the nation, effectively and efficiently.  In addition, we will be focused on making sure staffs in the affected offices have full information on all of their options.”

 

By closing these offices and undertaking this restructuring, HUD is striving to balance budget reductions and increasing workloads while continuing to focus on giving the agency’s staff the tools necessary to provide high quality service from the remaining office locations.

 

All employees affected by both the Multifamily restructuring and the Field Policy Management office closings will be eligible for relocation assistance, or they can elect to take voluntary separation incentive pay or voluntary early retirement. Every employee is being offered a position with the agency.

 

“The most difficult part of implementing these changes is the appreciation of the very personal impact they have on employees who have dedicated years of their life to the mission of HUD,” said Deputy Secretary Jones. “Realistically, there is no way to make the kind of structural changes we are talking about without there being some impact on our staff, but, again, we are committed to taking all necessary steps to reduce the negative impact they will feel.”

###

HUD’s mission is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD is working to strengthen the housing market to bolster the economy and protect consumers; meet the need for quality affordable rental homes: utilize housing as a platform for improving quality of life; build inclusive and sustainable communities free from discrimination; and transform the way HUD does business. More information about HUD and its programs is available on the Internet at www.hud.gov and http://espanol.hud.gov. You can also follow HUD on twitter @HUDnews, on Facebook at www.facebook.com/HUD, or sign up for news alerts on HUD’s News Listserv.

U.S. Department of Housing and Urban Development – Shaun Donovan, Secretary

Office of Public Affairs, Washington, DC 20410

HUD No. 13-054                                                                                                               FOR RELEASE

Jereon Brown                                                                                                                    Wednesday

(202) 402-6628                                                                                                                 April 24, 2013

http://www.hud.gov/news/index.cfm

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Reoffering SC Services

Hi All,

I’m posting this now, because we are approaching the “first year” anniversary of a large number of SCs. Congrats all!

This also means that a number of you have reached the point (365 days – or one year) when you need to re-explain and re-offer your SC services to members/residents who declined SC services at this time last year.

So, what does this entail?

Case management procedures explain that you do need to personally offer your services to members/residents once a year. A personal offer means that you specifically explained your services and offered them to an individual member/resident. This can be in the form of a direct, face-to-face conversation in your office, their apartment, or in a discrete location in the common areas; or this can be a personalized letter (clipped to door – if approved in your Co-op/Village), “snail-mailed” via USPS, or otherwise delivered; a voicemail message if you have access to a telephone number; or a comparable direct offer. If the member tells you in person, over the phone, on your voice mail, or in writing that they are either accepting or declining your services, you are done! The “ask” is complete and you either proceed with an intake, assessement, and Initial Service Plan for the member/resident, or you note in your Progress Notes the method of offering your services, the method in which they declined, and the the next step is that you will reoffer services again in another year (unless they come to you first).

If there is no answer to your initial inquiry, you need to reoffer your services up to 3 discreet times. Each must be recorded in your Progress Notes. If a member/resident does not answer your inquiry after 3 offers, you can consider it to be a “no” and that they are declining your services. Please note this in your Progress Notes and your next step will be reoffering your services in another year.

Possible tips:

– Let your Co-op Leadership Team (or Village Administrator) know that it is a time of year that you are re-offering your services to members/residents. Explain the process. Also explain that if members/residents report feeling badgered or pressured by multiple inquiries, they simply need to respond yes or no to the SC and the process will be finalized without additional inquiries for another year.

– Announce during your scheduled educational workshop that this effort is in progress.

– Hold another “meet and greet”.

This is a great topic for a SC Conference Call to share what is working (and isn’t) at your site.

Enjoy this opportunity to reintroduce yourself to members/residents you don’t see as often, may have been initially uneasy about the SC program, or have experienced life changes in the past year that have made them ready to consider working with you.

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Parkinson Exercise Class at Hannan

Stuart Blatt, physical therapist, will be leading our first exercise class on Thursday, March 14th at 10:00am at the Hannan House, lower level. This will be a tremendous opportunity for everyone. Stuart specializes in Parkinsonians and is considered one of the best in the field. Do not miss this chance! See you there!

Please note that the regular Parkinson Meeting on the third Tuesday, March 19th at 1:00 will take place as usual. Be sure to join us.

Hannan House
4750 Woodward Ave.
Detroit, MI

Questions: Call Joan Blount 313.568.1827

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Office Space for Lease at Hannan

We have office space available for lease at Hannan House! Share the flyer below with organizations you feel may be interested in joining Hannan House.

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Creative Aging Discussion

Creative Aging Discussion at Ellen Kayrod Gallery at Hannan House on Wednesday, February 27th, 8:30am. Coffee and scones provided! See flyer below for more info and to RSVP.

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Hannan All Media Sight Fest

11th Annual All Media Sight Fest

January 11-March 1, 2013

Opening Reception:  Friday, January 11, 2013, 12:30-2:30pm

This annual exhibit brings together a diverse assembly of artists and their work, demonstrating the extraordinary range of talent and creativity in the Detroit community.

Held at the Ellen  Kayrod Gallery at Hannan House

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