It was great having all together yesterday for the conference call. Just a few items I wanted to highlight:
CSI Updates: Welcome to Judy Savoy at Washington Square Coop in Kalamazoo!
PVM Updates: Patricia Gray-Hill resigned effective April 18, 2013. The position is currently posted. PVM Warren Glenn has completed interviews and a candidate is in the process of being selected. No current status on PVM Mill Creek, Hampton Meadows.
Hosting of Upcoming AASC Webinars:
Wednesday, May 1 (Drug and Alcohol Abuse and the Older Adult) – Matt @ Whispering Willows
Wednesday, May 8 (Practical Application of the Federal Fair Housing Act) – Andrea @ Dearborn Heights
Wednesday, May 15 (The Many Faces of Hoarding: How to identify, assess and intervene) – OPEN (if anyone wants to host, please let me know)
2013 Goal Groups: Next Steps!: For the July meeting, all group are to have handouts on resources and suggestions for how service coordinators are move forward in achieving the goals. In October meeting, the goal groups will facilitate discussion on how the other SC are doing in terms of following suggestions and reaching goals.
Facilitators for May Conference Calls:
May 2nd: Jim
May 16th: Judy
May 30th: Alexa
Discussion of Best Practices for Use of Monitoring: Rachel started off the discussion of how to use the quarterly and monthly monitoring completed by SC’s when residents/members reach a point of goal completion and they have entered into the monitoring phase. Several seasoned PVM service coordinators shared how they follow-up with the residents, meeting them in the hallways, after Focus HOPE food pick-up, after educational sessions, and pull them aside privately and discuss how they are doing. Service Coordinators indicate that they follow-up on the previous goals established in the Service Plan. Even if the goals have been obtained, it is follow-up maintenance to determine if the plan is still working, vetting providers, plan is still in place, etc. Also, for those residents/members that always say they are “OK”, SC indicate that they ask specific questions based on known history of the resident/member and what their past needs and/or strengths were. Discussion also ensued surrounding the need to utilize other avenues than telephone calls to get accurate follow-up during these monitoring periods. It is appropriate to indicate in your notes that a resident/member is in the “monitoring phase”.
Service Log Subcats: Tabled until next Conference Call
New Resources: “Enhanced Fitness Class” by the National Kidney Association – $2–$3/per class/per participant (contact Jane if you want more information)
Client Scenarios: Jane provided example of need to follow-up after a resident returns from the hospital with Home Care to ensure that the Home Care agency is providing the needed services. Jane recently had one that was not, and was able to switch resident to a “vetted” provider.
Questions re: Semi-Annual and Logic Models: Rachel has a lot of them in her email box and she will diligently work through them. Please get them to Brenda and Rachel prior to April 30th.
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