Hi CSI SCs–
SCs are permitted to take photographs of the co-op and members, if you have consent from each individual who is in the photo. Please see the photo release form available on AASC online.
If you have any questions or concerns about your co-op, please check with your Liaison and Council!
Hi All,Here’s more information from Sheila about the role of your liaison at the Co-op.
Liaison Duties/Mission Statement
Liaisons are an important link between the co-op and CSI Support. They provide the volunteers with the right tools (training, resources and support) to run and maintain their own co-ops. This has allowed for CSI to maintain its vision of providing low-income cooperative housing while allowing seniors to maintain an active and independent lifestyle.
Liaison mission statement: A liaison is responsible to promote the belief in the cooperative principles and to assist in creating a strong community. This is accomplished by providing continuous education to empower all members to participate in the management of their cooperative while maintaining a positive and respectful attitude by using the democratic control system where every member has a vote.
Purpose: Liaisons support, encourage, educate and guide our members in the orderly management of the cooperative community.
Liaison Duties:
• Assist in providing an open and civil environment in the exchange of ideas.
• Know and understand federal, state and local fair housing, HUD and CSI guidelines.
• Educate and participate in the planning and implementation of co-ops and apartment inspections, for long range planning and according to Housing Quality Standards.
• Regularly review, understand and explain co-ops’ monthly, quarterly and annual financial reports.
• Create and present educational and workshop material.
• Encourage a team approach to problem solving.
• Serve as adviser at co-op meetings as appropriate (including council, general, leasing and finance meetings).
• Monitor waitlist, occupancy and marketing of each co-op.
• Respond when needed to co-op emergencies.
• Communicate and report overall co-op status to the CSI office.
• Prepare for and follow up on management occupancy reviews and REAC inspections.
• Through innovation and enthusiasm, help the co-op maximize volunteer participation.
• Promote networking within the co-op community.
• Carry out any other duties to help fulfill our statement of purpose and mission.
From Lindsay! See attached.
Monthly Co-op Meeting Date:
Co-op Name: Next Meeting:
Attendee:
Date:
Topic:
Presenter:
Number in Attendance:
Date: Topic: Presenter/Agency:
1.
2.
3.
4.
5.
1.
2.
3.
4.
Old Business and Solutions to Old Problems
One of the FCRC Chairs had a good idea. She recommended that SCs mention the
FCRC as an option for members seeking services when they are unavailable (ie on
your voicemail and on your white board when you are out of the office). I
believe this would be a good way to remind members of their own peer to peer
assistance options and foster a working relationship between the co-op and the
SC. Please note this isn’t a requirement, but it is something to consider.
CSI will grant holiday time off to all employees on the holidays listed below:
* New Year’s Day (January 1)
* Martin Luther King, Jr. Day (third Monday in January)
* Memorial Day (last Monday in May)
* Independence Day (July 4)
* Labor Day (first Monday in September)
* Thanksgiving (fourth Thursday in November)
* Christmas (December 25)
This is from the employee manual.
They have traditionally closed on Christmas eve and New Year’s eve.
Co-op offices typically close for the same days that the CSI offices close. Information provided by Sheila Friedrich.
I’m attaching the slightly revised monthly report format for you to submit. The only change is:
SC Responsible for posting educational flyer this month:_________________
Date upon which educational flyer posted: ____________________________
Method of posting flyer at co-op: _____________________________________________________________
The other change is that we would like you to submit your report to your liaison as well as Sheila and me. You can cc us all on the same email.
Reports are due the first week of each month and cover the previous month’s services. If you have any questions or want me to see your report prior to sending it on to CSI, please don’t hesitate to contact me.
Thanks for all your hard work.
WEBINARS HOSTED AT CSI CO-OPS WINTER 2013
Per Rachel: We are encouraging you to watch the webinars together in order to promote discussion, get to know each other’s co-ops, be visible in each other’s co-ops, and foster healthy support for each other (you are all too important to get burned out!) Even if you aren’t the host for the webinar, please list the program on your training tracker (you won’t receive CEUs for it, but it is important for you and me to be able to track your professional development with or without CEUs). All webinars on 2-3:30pm. The webinar dates, subjects, hosts, and attendees are as follows (note, if you haven’t committed to attending, but want to, you are invited to contact the host and let them know you are attending).
– 1/16/13, Aging and Sexuality, hosted by Victoria at Labelle, attendees include Diane
– 11/30/13, Assessing Functional Communication Skills in Older Adults, hosted by Renee at Flat Rock, attendees include Victoria, Jane, Alexa and Matt
– 2/6/13, Storytelling as a Therapeutic Tool, hosted by Maryanette at Wyandotte, attendees include Andrea and Harriet
– 2/13/13, Consumer Scams Affecting Medicare Beneficiaries, hosted by Alexa at Hazel Park, attendees include Adrienne
– 2/20/13, Seniors Helping Seniors, hosted by Renee at Flat Rock, attendees include Andrea
– 2/27/13, Living Alone, Driving and Home Safety, hosted by Dearborn Heights SCs
– 3/6/13, Information on the Affordable Care Act, hosted by Dearborn Heights and Flat Rock, All SCs should attend (since it is free you are able to register and watch from your office, but are encouraged to attend at DH or FRT in order to discuss with other SCs)
CSI SC Meeting Agenda, 1/10/13, Draft
12noon-1:30pm; Hannan House; Ellen Kayrod Gallery
Soup provided. Bring sack lunch or goodies to share.
– Matt has successfully advocated for a permanent SC Office at Belleville.
– Labelle SCs are starting to produce a quarterly SC Publication. It will be team reviewed at their monthly meetings to get input from their co-op leadership and liaison.
– RJ handed out the guidelines and case management procedures. Please review in preparation for 1/24/13 SC Conference Call discussion.
– Michelle Minter’s secure fax line is 800-928-8001. Please use this only for two important things:
1. It is a very good way to send her any personal information she may request of you for payroll or benefits.
2. If you make an APS (Adult Protective Services) or CPS referral, you should let both CSI (Sheila) and me know the same day. You can fax the written APS/CPS referral to Michelle’s secure line and she’ll forward it to me.
Please continue to use our traditional fax line for all other documents. If, however, you feel a document is confidential, please do use Michelle’s fax and send her a note indicating that it is for me.
– RJ met with Sheila on 1/11/13. Notes as follows:
– We have a new date for our Team Building Day with the CSI Liaisons.
We will be meeting on Friday, March 8th, so save the date! This should be easier for the Washington Square folks and the new hires to attend!
You know longer need to hold the date for January 23rd. We will not be meeting on that date.
– Service Coordinators who are CPR Certified (with current certification) can perform CPR as needed after calling 911. Please just don’t move the body or involve members (unless they are doing something lower impact like placing a blanket over another member or holding their hand). CSI just doesn’t want members to accidentally hurt others or themselves in the process of trying to help.
– CSI is going to be creating “sign in” books for the SCs. They are similar to the sign in books some co-ops utilize for other contracted employees and will be located by the entrance. More information to follow. Please note that this is no reflection on their level of trust for the work you are doing at the co-op. They simply need a way to demonstrate to HUD and their Board that you are working since there is no traditional level of oversight (like an Administrator).
– The CSI Liaison staff meeting is the first Wednesday of each month. Hence, if you have questions or feedback for CSI, please note that you can get it to me in advance of this meeting and I’ll work to get the information to Sheila in time for the meeting.
– Sheila will be on PTO the week of February 10th.
– As per RJ’s meeting with Sheila, please start to submit your monthly SC report to your liaison as well as Sheila and myself.
– Please let Cheryl and I know as soon as possible what the process for survey announcement, dissemination, and collection will be at your individual co-op. Include precise wording about the procedure for Cheryl to attach to every survey. Note any additional support you will need from Hannan.
– Professional development workshops are scheduled 9:30-11:30am, followed by a ½ hour mini-training (either peer to peer or review of case mgmt procedures), and a team meeting from 12noon-1:30pm.
– Dates and times TBD. To be held in conjunction with team meetings on professional development days.
– Please remember to fill out a Program Evaluation Form for every professional development program and webinar you attend. Hopefully it will help you reflect on what you learned. It also helps us discover what is helpful for the SC team to learn and who are the good presenters in the area.
– Jane presented on what she and Alexa learned regarding self care and burnout. Please take care of yourselves and each other! SCs shared strategies that worked well, including taking short walks and finding a window to observe the outdoors throughout the day.
– SCs signed up to host webinars at their co-ops. Each host is responsible for registering for the webinar. Please send Rachel your Invoice and Check Request for the webinar. Only the host will receive CEUs for the webinar. Please let the host know if you would like to attend with them at their co-op. If you would like to attend a webinar, but don’t have the capacity to visit one of the host locations for the webinar, let Rachel know and we can make arrangements for you to watch at your own co-op. We are encouraging you to watch the webinars together in order to promote discussion, get to know each other’s co-ops, be visible in each other’s co-ops, and foster healthy support for each other (you are all too important to get burned out!) Even if you aren’t the host for the webinar, please list the program on your training tracker (you won’t receive CEUs for it, but it is important for you and me to be able to track your professional development with or without CEUs). All webinars on 2-3:30pm. The webinar dates, subjects, hosts, and attendees are as follows (note, if you haven’t committed to attending, but want to, you are invited to contact the host and let them know you are attending).
– 1/16/13, Aging and Sexuality, hosted by Victoria at Labelle, attendees include Diane
– 11/30/13, Assessing Functional Communication Skills in Older Adults, hosted by Renee at Flat Rock, attendees include Victoria, Jane, Alexa and Matt
– 2/6/13, Storytelling as a Therapeutic Tool, hosted by Maryanette at Wyandotte, attendees include Andrea and Harriet
– 2/13/13, Consumer Scams Affecting Medicare Beneficiaries, hosted by Alexa at Hazel Park, attendees include Adrienne
– 2/20/13, Seniors Helping Seniors, hosted by Renee at Flat Rock, attendees include Andrea
– 2/27/13, Living Alone, Driving and Home Safety, hosted by Dearborn Heights SCs
– 3/6/13, Information on the Affordable Care Act, hosted by Dearborn Heights and Flat Rock, All SCs should attend (since it is free you are able to register and watch from your office, but are encouraged to attend at DH or FRT in order to discuss with other SCs)
– You are encouraged to attend! Parking is in the church lot by Hannan.
e. Excel Training by Operation Able
– Trainings are optional, but RSVPs will be required
– “Intro to Excel” will be 3/14/13, 1:30-4:30pm, Operation ABLE computer lab at Hannan (this will be directly following our 3/14/13 team meeting).
– “Application of Excel to SC” will be 3/21/14, 12noon-2pm, Operation ABLE computer lab at Hannan (this will be directly preceding the LLMSW licensing supervision, which is held from 2-4pm)
– RJ will follow up with additional information
– Continue to utilize each other for support! UM School of Social Work interns Monika George and Aleia Mayes will be contacting each of you for a short interview in order to produce a SC Biography for each member of the team. Just one more tool you can use so that you know each other’s strengths and can contact each other with vital questions.
– Shifted to 1/24/13 Agenda
– Starting in May 2013, we will conduct 2 Metro area bus tours for the full CSI/PVM Hannan SC Team to get to know each other’s Co-ops and Villages. More to come!
– Shifted to 1/24/13 Agenda
– Shifted to 1/24/13 Agenda
Please note the following additional information about upcoming AASC Webinars being hosted by your fellow SCs:
Wednesday, January 16
Aging and Sexuality: Older Adults Behaving Sexually
Presenter: Ruben Rivera-Jackman, MNPL, GMHS, PSC, King County Housing Authority, Seattle, WA
Myths and stereotypes of older adults and sexuality are pervasive in nearly every aspect of our society. Aging service providers are subject to myths and attitudes of sexuality and aging and may be insensitive to older adults needs. Many older adults may not know how to manage sexual health issues, or experience discomfort in managing sexual issues.
In good health, a person may continue to be sexually active into the seventh, eighth, and even ninth decade. In addition, HIV cases among older adults in the United States is increasing, with approximately 25% of infections occurring in adults over the age of 50 years. It is therefore essential that not only older adults, but also aging service providers and caregivers, be educated about STD risk in the elderly.
Sex can be an important part of a person’s life, no matter what their age. It’s important that everyone learn how to engage in it safely so that it enhances their health rather than damaging it.
Learning Objectives:
Wednesday, January 30
Assessing Functional Communication in Older Adults
Presenter: Kathryn Kilpatrick, MA CCC/SLP, Speech-Language Pathologist and Geriatric Communication Consultant, Hudson, OH
When older adult have difficulties communicating effectively, it may impact their safety, connection with others and their overall quality of life. This webinar will provide service coordinators tools to maximize their interactions with individuals who have receptive or expressive communication deficits. You’ll learn how to assess an individual’s comprehension skills and ways to modify your presentation of verbal and written information to optimize their communication potential based on their strengths.
Learning Objectives:
The survey that I have attached here is the survey that was just approved to send to all Liaisons with SC programs in their buildings. We have also asked Sharon and Sheila to complete one as well for their larger view. They have been emailed the survey this am to complete on each building and will return it to me completed by email or fax. We indicated to them in a memo that this is something we do yearly and that their responses will be kept confidential. Only myself, Rachel and Brenda will see the individual responses just so they feel free to share. We will share back with all of you the aggregate responses which will also be shared with Anne and Sheila at CSI and with HUD.
Thanks so much for your participation in the quality assurance processes. It really is a teamwork effort!
Please call or email if you have questions or ideas for improving the surveys for next year. Cheryl
CSI SCs: The version of Microsoft Office you have on your workstations includes the Microsoft Office Language Pack. Contact Gary Teal, gary.teal@csi.coop, if you would like him to help you install the language pack remotely. It’s good for SCs who would like to translates flyers, etc.
© 2012 The Luella Hannan Memorial Foundation. All Rights Reserved.
