Are you inundated with email? Frustrated with folders? Check out the SCoop — a blog designed to help Hannan Service Coordinators and their supporters trim down the number of emails and organize everything into an easy-to-use, protected website. Ready to get started? Start poking around…
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Approaching members…
CSI Service Coordinators, please know that to respect the culture of the Co-op, the service coordinator cannot approach the chair of any committee except FCRC and Education. Thank you!
Employee reimbursement forms, PTO forms
Great news!!!! The majority of you are filling out the computerized finance forms when you apply for employee reimbursement. Word of warning – please be careful not to save your work to the original copy on the shared drive.
Also, we have a slightly altered PTO form – it now requires your signature. Although none of you are taking official PTO yet, it would be very helpful if you filled out the PTO form that is in the finance forms folder. It requires your signature and mine. In the comments section, please just indicate that you are requesting unpaid time off. Then you can put an explanation of it in your email request or fax request to me. I attach the email and my signed approval to the documents I give Michelle.
American Chinese Association newsletters and health screenings
Have a large Chinese population in your Co-op or Village? Check out the newsletters from ACA. They have timely health screenings and more. Sign up for their newsletter here.
There may be an option for a Chinese/Mandarin version, too…
Employee benefits
Below are links to information on Hannan employee benefits:
These will be changing in the upcoming months, but for now, here are documents for Hannan employee benefits! Once completed, scan or fax (800.928.8001) the forms to Michelle, and drop the originals in the mail.
Assure Wireless manual
Want to know how to ___ using the Assure phone?
See the quick tips below, print them out, or download the entire manual.
Assure Wireless Phone Quick Tips
How to Check your Balance
You can check your remaining minutes by:
• From the main screen, scroll up.
• From the main menu, select My Account.
Your account information appears. When your account is low or empty, you receive a notification to “Top-Up.” Note: Additional charges may apply for multiple balance checks in one day.
How to Add Minutes or “Top-Up” your Account
Top-Up is how you add money to your AssuranceWireless account. You can Top-Up your Assurance Wireless account right from your phone. You can either buy a Top-Up card from one of the thousands of retailers that carry them, or you can register your debit card, credit card, or PayPal account at www.assurancewireless.com. Note: You cannot register a debit or credit card from your phone; you must register it online first. After you have the card registered, when your balance is low, you can Top-Up your Assurance Wireless account from your phone.
Top-Up with a Top-Up Card
1. From the main menu, select My Account.
2. Scroll down to the Top-Up link and press the OK key.
3. Enter your Account PIN and select Done.
4. Scroll down to select Login and press the OK key.
5. Enter your Top-Up card’s PIN number and press the OK key.
6. Scroll down to select Top-Up Now and press the OK key.
7. You are now Topped-Up. Press the End key to exit.
Top-Up with a Debit Card, Credit Card, or PayPal Account
1. From the main menu, select My Account.
2. Scroll down to the Top-Up link and press the OK key.
3. Enter your Account PIN and select Done.
4. Scroll down to select Login and press the OK key.
5. Scroll down to select either Credit Card or PayPal and press the OK key.
6. Enter the amount you want to Top-Up and press the OK key. You can Top-Up in amounts of $20, $30, $50, or $90.
7. Scroll down to select Top-Up Now and press the OK key.
8. You are now Topped-Up. Press the End key to exit.
Note: You can also Top-Up over the Web at www.assurancewireless.com.
Change Ringtone Volume
1. From Ringtone volume, scroll right or left to set the ringer volume.
2. Select Save.
Enable Smart Volume
From Sounds, select Smart volume > Enabled to automatically adjust the volume during a call, based on surrounding noise levels.
Add Contacts
1. From the home screen, enter a phone number to save (include the area code).
2. Select Save > Save new contact.
3. Enter a name for the contact.
4. Enter additional phone numbers, email addresses, and other contact details.
(Scroll up or down to move through the contact fields.)
5. When done, select Save.
Set Up your Voicemail
Before your phone can receive voicemail messages, you must set up a 4-10 digit passcode and record a personal voicemail greeting. When you have set up your voicemail, all unanswered calls to your phone are automatically transferred to voicemail, even if your phone is in use or turned off.
1. Press and hold the 1 key.
2. Follow the system prompts to create a password and record a greeting.
Check your Voicemail
When you receive a voicemail message, a notification with a voicemail message icon appears at the top of your screen.
- At the voicemail notification, select Call to call your voicemail number and follow the system prompts to retrieve the message.
- Select Ignore to clear the notification without checking messages. The notification icon remains on top of the screen until you listen to your message. When only the voicemail message icon appears on top of the screen, select Voicemail and follow the system prompts to retrieve the message.
Unable to Send Messages?
You may not be able to send or receive messages if your phone’s memory is nearly full, or if digital service is not available at the time. To free up memory, erase old messages.
Erase Messages
When viewing a received message, select
Options > Erase > Yes.
Note: You can erase a scheduled message, but cannot cancel its delivery.
Visit www.assurancewireless.com for more details.
You can also check out www.assurancewireless.com for more details.
Managing Mental Health Concerns
From the University of Michigan Depression Center Newsletter, Summer 2012:
Sticking with a treatment plan for depression or bipolar disorder can be extraordinarily difficult. This issue of UPDATE explores the idea of “treatment adherence,” which is roughly defined as following the course of treatment that your health care provider has established with you, whether that treatment involves medication, therapy, lifestyle changes, managing co-occurring conditions, or combinations of these. We discuss why adherence is so important for reaching and maintaining wellness, and offer some strategies for overcoming barriers that may stand in your way.
Veterans Resources
A few handy links that could help family members of your clients…
C3 Workforce Inc. – Southgate; A staffing and placement agency that specializes in finding jobs for veterans
Emmanuel House Recovery Program – Detroit; Provides housing, drug and alcohol rehabilitation, job assistance and temp transportation to and from jobs
Onward March – Commerce Twp; Nonprofit helps veterans transitioning into civilian life and entrepreneurship ventures
Pure Michigan Talent Connect – State employment services for veterans
Southwest Housing Solutions, Piquette Square – Detroit; provides housing and mental health and substance abuse counseling
Veteran’s Haven – Wayne; Provides food, clothing, transitional housing and medical supplies. 734-728-0527
Volunteers of America, Michigan – Provides employment and housing for men and women vets and their families
DTE phone number for us
DTE has an AGENCY ONLY phone number for us to use when calling our clients. It’s not to be shared with clients. The phone number is 866-200-0386.