Archive | 2012

Guide to Consumer Mailings from CMS, Social Security, & Plans in 2012/2013

See the attached documents for information about the various Medicare/CMS/Social Security mailings and what they mean for your clients.

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MMAP Counselor at Village of Warren Glenn

This is being posted on behalf of Maureen Chabot, Service Coordinator at Village of Warren Glenn.

The Village of Warren Glenn will be hosting a MMAP counselor who will be providing an orientation to Medicare Part D ONLY on Thursday, October 25th @ 2:30pm @ VWG.  

Contact Maureen Chabot with any questions at (586) 751-5090.

 

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Documenting Client Request to End SC Services

Question:

Cheryl, a SC has a client who has requested to withdraw from the SC program. Our procedures do not have a methodology for handling this type of request because once a member is a client, she/he remains a client until she/he moves out or passes away. How do you advise addressing this situation in the case files?

Answer:

I think that you can do the following and our revised procedures in the future need to include.  I think you can do a non-participation form initialed by at least you but better if also is signed by the member and attach her letter.  Then note in progress notes that the case is being taken out of open status and returned to enrollment status only.  I think that you can also do a deactivation form on a member and then do a new enrollment only form and progress notes including the old case notes.  However, Pangea doesn’t like this method, think all records still stay there but not sure. I am not sure how it affects the semi annual client numbers.   For the time being, do the non participation form and include in your enrollment only cases.  Cheryl

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Senior Medicare Patrol Programs: Help Prevent Health Care Fraud

The SMP programs, also known as Senior Medicare Patrol  programs, help Medicare and Medicaid beneficiaries avoid, detect, and  prevent health care fraud. In doing so, they not only protect older  persons, they also help preserve the integrity of the Medicare and  Medicaid programs. Because this work often requires face-to-face contact  to be most effective, SMPs nationwide recruit and teach nearly  5,700 volunteers every year to help in this effort. Most SMP volunteers  are both retired and Medicare beneficiaries and thus well-positioned to  assist their peers.

Please see the link below for additional information:

http://www.smpresource.org//AM/Template.cfm?Section=Home

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ITN Metro Detroit Starts Service in Oakland County

Mission

To provide a community-based, community-supported, economically viable and consumer-oriented, quality transportation service for seniors and adults with visual impairment.

Ride With ITN

Join, open an account and ride! Let the Independent Transportation Network® help you continue living an independent, connected life on your own terms.

Download an application to print or submit electronically.
Click here for membership application instructions and rates.
If you need the Adobe Acrobat reader you can download it by clicking here.

There’s a pick up charge and a mileage charge. The minimum charge is approximately $7. No tipping allowed.

You can try the service while you still own and operate a car.

The road to mobility begins with an annual membership fee of $50 and a prepaid Personal Transportation Account™ based on estimated usage. Since you don’t pay cash and we only use private automobiles, riding with ITN is more like riding with a friend than taking a taxi.

Customer service and consumer choice are paramount. You can plan in advance or ride on demand; ride alone or share a ride; ride by the hour or by the mile.

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Michigan Social Security October Update

Welcome!

The October issue celebrates National Disability Employment Awareness Month.
October 15 is also the beginning of Medicare’s Open Enrollment – a very important time for Medicare Beneficiaries.
A very inspiring Ticket to Work success story is a must read.
One of Social Security’s most popular internet sites – the FAQs- are always most helpful.
Money Mondays: Find out what that’s all about.

Vonda VanTil
Public Affairs Specialist
Social Security
3045 Knapp St NE
Grand Rapids MI 49525
w. 1-877-322-5883 X 18872
c. 616-304-7642
f. 616-363-5827
vonda.vantil@ssa.gov

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2013 Hannan Center for Senior Learning Calendar

Please review the 2013 Hannan Center for Senior Learning calendar, if you are interested.

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CSI Conference Call Notes

Hi all, Here is a summary of our 10/9 conference call.
1. HUD reports Rachel is checking to see who we submit our semiannuals to. They are due 10/30. Please send Rachel and Sharon copies of the reports. Those in co-op with a lot of disabled members under 62 may need to send in an additional report to reflect that membership, since the HUD reports only “count” people over 62. Logic models are still locked. Stay tuned for updates, and don’t sweat it right now.
2. AASC categories We covered the assessment section, and everyone seemed clear on what to use and when to use it. The “needs assessment” category is optional.
3. Trainings Anything we suggest to Ann must be applicable across county lines. Ann will be on the conference call Nov. 1.
4. Training tracker Ann stopped putting precise subject categories on the CEU certificates because many areas overlap. Use your best judgment when filling in categories on the tracker. SCs can use different cateogies for the same training depending on their judgment and individual training area needs. Every training should have a category on the tracker. It helps Ann focus her efforts. Please put your name and co-op on the training tracker document before submitting to Rachel, and be sure to put in your training and travel expenses.
5. Upcoming dates Conference call 10/16. ADL training 10/23 at Hannan. No conference call. Calls move to Thursdays starting 11/1.
— Kari Wilson, LLMSW

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PTO Procedures

New Service Coordinators:

For those of you starting on April 23rd, you are just about to enter into your eligibility for PTO. Some key things to think about when planning for PTO:

1. Your PTO is use it or loose it by the end of 2012. I encourage you to use it.

2. If you are at a Co-op with more than 1 SC, please meet with your fellow SC to arrange your PTO schedules prior to contacting me. Ideally, you should arrange your PTO so that there is always 1 SC covering in the Co-op. However, if you both would like to take time off in the same week, please try to cover the Co-op for at least a portion of that week.

3. If you are taking one week off or less, you do not need to arrange for substitute coverage.

4. Thanksgiving, the day after Thanksgiving, Christmas Eve, and Christmas Day are all holidays. You are not required to work and you do not have to take PTO for these days.

5. Please fill out a PTO request form (found in shared files) and submit to your supervisor for approval.

6. If you are sick, please call/text/email your supervisor as soon as possible in the morning to report your absence. Please call/email your liaison, Sharon, co-op president, and co-SC as well to note your absence. Submit a PTO form retroactively.

Enjoy some well-earned R&R,

Rachel

 

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Submitting Semi Annual Reports

Hi All,

Please submit your semi-annual reports via snail mail to Sandra Jacques at HUD at:

Detroit Multifamily Hub
477 Michigan Avenue, 16th Floor
Detroit, MI 48226

You should then submit your reports electronically to your supervisor and administrator (Rachel Jacobsen and Sharon Bolden for the CSI SCs).

Please remember who your audience is when writing your reports. It includes CSI or PVM as well as HUD.

Update on Logic Models for CSI SCs from Sandra Jacques. She reports that they are having difficulty with the contractor that holds the Logic Models on their sharepoint site.  We have not been able to get them opened for updating. She has asked us to complete another Logic Model Form and update with the program accomplishments so far and email it to her. I have not received this form from Sandra Jacques yet, so please start by filling out your original form out in pencil so that when we do get the new forms, you just need to type in the information.

Thanks,

Rachel

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