Mail scam targeting elders

A member came into my office this morning with a piece of mail that we determined to be a scam or fraud. The AAA 1-C instructed us to call the Better Business Bureau or the Attorneys General office. The BBB told us that the business that sent the mailing to the member has a F rating, which is the lowest rating they give out. The BBB instructed us to call the USPS Postal Inspector and file a report through them. SC has requested forms in order to file a report and will also, per Rachel’s instructions, call Elder Law and file a report with them. Following are some important telephone numbers when dealing with a matter such as this:

Elder Law – 866-400-9164

Better Business Bureau – 877-283-9222

USPS postal inspector’s office – 877-876-2455

Michigan Attorney General office – 313-456-0240 (Detroit)                     or 517-373-1110 (Lansing)

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Medicare’s Annual Open Enrollment is from October 15th – December 7th

Medicare’s Annual Open Enrollment is from Oct. 15 – Dec. 7

Every year, people with Medicare get to explore new choices and pick the health and drug plans that work best for them. This year, this Open Enrollment period is starting earlier – on October 15 – and ending sooner – December 7. This gives people with Medicare a full seven weeks to compare and make decisions, and ensures that they will have essential plan materials and membership cards in hand on January 1, 2012 when new coverage starts.

There’ll be a wide range of health and drug plan options available across the country, including Original Medicare. Most people with Medicare can choose a “Part D” plan to help them pay for prescription drugs. And people who have chosen to enroll in a “Part C” Medicare Advantage plan for their basic health care services have the option of staying in that plan, choosing a different plan, or going back to the Original Medicare program. Plans can change from year to year, so these are important choices that should be made with care. People can turn to www.medicare.gov, call 1-800-MEDICARE, or consult with a local State Health Insurance Assistance Program (SHIP) for help.

http://www.cms.gov/Center/Special-Topic/Open-Enrollment-Center.html?redirect=/center/openenrollment.asp

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Active Aging Workshop Ideas

From Tom Wyllie:

For those of you looking for some ideas for educational programs for the month of September, you might want to consider celebrating Active Aging Week, which is the week of September 23rd through the 29th.  Active Aging Week is the International Council on Aging’s annual health promotion event. Here is a link to their web page about the event: http://www.icaa.cc/activeagingweek/resourcesaaw.htm#3   To the left of the page there is a side bar with a menu of links that will provide you with planning guides, planning worksheets, promotional ideas, promotional materials, resources & themes, and the opportunity to register the program you choose to do with the ICAA. When you click on the promotional materials link, at the bottom of your screen you should notice a section titled “Program Profiles”.  The first link under that section titled “Fun ideas from Active Aging Week” will take you to a list of suggested programs/activities that other organizations have done that you might want to review.

Another option is to consider celebrating Falls Prevention Awareness Week, which is September 22nd through September 28th (same week as Active Aging Week). Below are some links that will provide you with some planning and promotional guides along with some program ideas:

http://www.stopfalls.org/FPweek/coalitions.shtml  This link contains a lot of useful information, including instructions and materials for playing Fall Prevention Bingo.

http://www.ncoa.org/improve-health/center-for-healthy-aging/falls-prevention/falls-prevention-awareness.html  This link contains information/materials about Fall Prevention Awareness Day, which is September 22.

http://www.ncoa.org/calendar-of-events/webinars/standing-together-to-prevent.html?  This is a link to a free webinar on how you can participate in Fall Prevention Awareness Day scheduled for August 28th from 3:00 – 4:30 pm.

http://www.idph.state.ia.us/fallprevention/Toolkits.aspx  This link contains instructions and materials for playing Fall Prevention Jeopardy.

I hope your find this information useful.

Sincerely,

Tom Wyllie
Wellness Director
Presbyterian Villages of Michigan
26200 Lahser Rd., Suite 300
Southfield, MI 48033
(248) 281-2047
(248) 281-2060

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Questions about the Home Heating Credit Claim?

The filing deadline for the 2011 Home Heating Credit Claim is due on September 30, 2012. As you are assisting members with completing their claims, questions about how to complete the claim form can be directed to a live representative at the Michigan Department of Treasury at the following number: 517-636-4486.

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Salvation Army Service by Zip Code

The Salvation Army is restricted to serving people within particular zip codes. The attached sheet indicates Detroit-area Salvation Army locations by zip codes they service.

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Addressing ADLs in Initial Service Plan

Question: How do I address in my service plan the ADLs that are previously in place? I have several clients whose ADLs are already being met. What should I be doing about them?

Answer: Good question. All ADLs a member/resident has challenges meeting must be addressed in the Initial Service Plan and the Updated Service Plans. Things you can do:

1. Set a goal with the client on how they want to maintain or acheive greater independence in this particular ADLs.

2. Indicate who (or what agency) is previously in place to assist with the ADL, specifically how they will continue to address it, and with what frequency they will continue to assist the client. For example, “Member has challenges with shopping and meal preparation. Member would like to  continue to eat daily meals prepared in a Chaldean manner. Son will continue to visit every other day, eating one meal with him and leaving a second meal for him to heat in the microwave the following day.”

3. Indicate that you, the SC, plan to monitor the member/resident monthly to assure the services previously in place continue to meet the needs and expectations of the member/resident to their satisfaction.

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Double Up Bucks at Farmers Markets Statewide

Just a reminder to tell your senior clients about Double Up Food Bucks. When a person eligible for food assistance uses his or her Bridge Card to purchase food at a Farmers’ Market, the amount of money he or she spends is matched with Double Up Food Bucks bonus tokens that can be used to get Michigan-grown fruits and vegetables! Click here to read more about how it works!   
Click here for a statewide list

Click here for participating sites in Metro Detroit! Includes a map!

Please call the MiCAFE Call Center Monday – Thursday 9:00 am – 3:00 pm at 1-877-664-2233.

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UM SSW Community Day of Service

Special thanks to Wylene, Annette and Brenda for hosting a Community Day of Service at PVM Oakman Manor and PVM Woodbridge Manor for incoming UM School of Social Work students.

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Hospice of Michigan at Flat Rock Towers

Presenters from Hospice of Michigan are scheduled at Flat Rock Towers at noon on Wednesday, September 5. The topic of this two-part presentation includes “Hospice 101” which introduces the  philosophy of hospice, and “Have You Had The Talk” which focuses on Advance Directives. The contact person at Hospice of Michigan is Oren Jackson (313) 578-6336, ojackson@hom.org.

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Reporting Abuse and Neglect

Alexa posted an excellent resource on Mandated Reporting for professionals. I’m attaching a couple other guides and posts to share with your members/residents, as they can also report elder or child abuse to APS/CPS. Please make a special note that the APS phone line has changed. Older pamphlets (including ones still posted on the DHS site) have the incorrect phone number. CSI SCs, I recommend sharing the new phone number with FCRC members to include in their notebook.

Adult Protective Services investigators protect vulnerable adults from abuse, neglect and exploitation by coordinating with mental health, public health, law enforcement, the probate courts, the aging network, community groups and the general public.

If you suspect abuse, neglect or exploitation, call 855-444-3911 any time day or night to make a report. Staff will investigate allegations within 24 hours after the report is received.

Vulnerable: A condition in which an adult is unable to protect himself or herself from abuse, neglect, or exploitation because of a mental or physical impairment or advanced age.

Abuse: Harm or threatened harm to an adult’s health or welfare caused by another person. Abuse may be physical, sexual or emotional.

Neglect: Harm to an adult’s health or welfare caused by the inability of the adult to respond to a harmful situation (self-neglect) or the conduct of a person who assumes responsibility for a significant aspect of the adult’s health or welfare.

Exploitation: Misuse of an adult’s funds, property, or personal dignity by another person.

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