Alexa posted an excellent resource on Mandated Reporting for professionals. I’m attaching a couple other guides and posts to share with your members/residents, as they can also report elder or child abuse to APS/CPS. Please make a special note that the APS phone line has changed. Older pamphlets (including ones still posted on the DHS site) have the incorrect phone number. CSI SCs, I recommend sharing the new phone number with FCRC members to include in their notebook.
Adult Protective Services investigators protect vulnerable adults from abuse, neglect and exploitation by coordinating with mental health, public health, law enforcement, the probate courts, the aging network, community groups and the general public.
If you suspect abuse, neglect or exploitation, call 855-444-3911 any time day or night to make a report. Staff will investigate allegations within 24 hours after the report is received.
Vulnerable: A condition in which an adult is unable to protect himself or herself from abuse, neglect, or exploitation because of a mental or physical impairment or advanced age.
Abuse: Harm or threatened harm to an adult’s health or welfare caused by another person. Abuse may be physical, sexual or emotional.
Neglect: Harm to an adult’s health or welfare caused by the inability of the adult to respond to a harmful situation (self-neglect) or the conduct of a person who assumes responsibility for a significant aspect of the adult’s health or welfare.
Exploitation: Misuse of an adult’s funds, property, or personal dignity by another person.

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