AASC Online Tip:
Be sure to electronically enter consent and confidentiality agreements on AASC Online in addition to getting signatures for the hard files. This keeps your electronic files up to date.
Archive | AASC Online Forum RSS feed for this section
Cost Savings Estimates for PATH Books
For members/residents participating in the PATH program, the book they receive is a cost savings of $16 and the relaxation CD is a cost savings of $9.60. Information provided by Renee, who is PATH-trained.
Monitoring Best Practices
Monitoring is a critical part of a service coordinator’s relationship with members and residents. Thank you all for sharing tips on how you continuously engage with clients over time. It would be terrific to generate a list of helpful probing questions to aid in the ongoing assessment of how members/residents are doing in the monitoring phase. Please comment!
Trouble Shooting AASC Online Glitches
Answer:
Pangea says when this kind of problem happens, we should send them a screen print (push PrtScn on the keyboard). (Then open word, I use Control v, save it, email Pangea, include the screen print as an attachment.) Then, Pangea can look up that incidence and trouble shoot.
Yours,
Karen Baker
Question:
When I enter the time spent in the service log, the time changes and shows as 1 minute or negative 1 minute, when I go to print it. I noticed it, the end of last week. Today, I had to reenter and save a service log to register as 20 minutes, I entered it several times.
Community Client Eligibility
Answer:
– In order to establish a community resident as a client, you would need to do a full assessment, and that requires that they make an appointment with you in your office. Since, the potential client is a nursing home resident, that is not feasible, and hence you would be unable to establish the necessary process to engage in a client relationship.
– HUD guidelines state that SCs can provide case management, but only when client has no other access to case management services. This potential client potentially has access to case management through the social worker at her nursing home (which should be your primary referral), through the case manager at TSA for the NFT program (your secondary referral), or private pay care management.
– The intent of serving community clients is to meet episodic needs, not to conduct ongoing case management. This is why you can close community client cases after the initial need is met.
The short answer is that this potential client doesn’t meet eligibility to be a community client. However, you can indicate in your PNs with your member that your provided I&R for a family member. No more detailed information is required.
I think the family’s trust and desire for you to work with their extended family members demonstrates how much they value your social work services.
Question:
I got two referrals for potential community clients. One referral is a woman in a nursing home in Taylor who is an excellent candidate for the Nursing Facilities Transistion program (NFT). I can refer her to NFT at TSA without divulging her personal information, but the daughter wants me to continue to help her with her mother. A couple of questions: What would be a recommended way for me to do an intake and assessment when the potential client is in the nursing home? Do I do a resident enrollment for her in AASC and document the TSA referral even without a full assessment? I am expecting to hear from the sister of the other potential client. I am not sure what the sister would like me to do, but the potential client’s income is very high. The potential client is able to private pay for services, but I believe the sister would like case management services from me. Am I allowed to work with this person given her high income?
Cost Savings Estimates from DT Economic Security Center
Attached is a copy of 2012 Cost Savings Estimates from Detroit Economic Security Center. This can be used for Cost Savings in AASC Online.
HUD Semi Annual Address
Hi All,
As many of you know, Sandy Jacques, our local HUD Administrator was able to retire last week after 30 years with HUD! Prior to departing, she cautioned us not to electronically submit documents until we have a permanent replacement for her. Hence, please be sure to snail mail (USPS) your Semi-Annual Reports (and Logic Models as applicable to CSI SCs) to:
US Department of HUD
Multifamily-Service Coordinator
477 Michigan Avenue
Detroit MI 48226
CSI SCs, you should still electronically submit a PDF of your Semi-Annual reports to Rachel and Sheila.
Thanks,
Rachel
Non-participants
Question:
It’s getting to be about time to start offering members services again. If a member signed a nonparticipation form in 2012, do we have to ask them if they will sign the form again?
Answer from Cheryl:
No. I think you just ask them if they want services and if they say no just put
it in the PNs for the limited file the person has. C
Service Log Subcategories- AASC Online
By admin on November 29, 2012 in 2013 Professional Goals, AASC Online Forum, General information, Reference Information
Hi SCs,
Here are the Service Log Subcategory definitions that our Case Management Professional Goals team developed as of June 2013. We will be presenting this information to the team at our July meeting.
Service Log Subcategories 6.19.13
– Stacey, Catrina, Judy, Melanie, and Alexa
180 Day Update of Consent to Release Forms
Answer:
This is a very good and important question, so I’m cc’ing the other SCs.
You do need to make sure to renew the consent to release form within the 180 day period, even if you aren’t scheduled to meet with them for other purposes. The reason for this is that the “boiler plate” language in the Consent to Release also needs to be renewed. This is how the member gives consent to other SC team members, your supervisor, auditor and HUD to view their file. If you were to receive an audit from HUD without the updated Consent to Release in place, HUD would be unable to view the file and you would not pass your audit.
Thanks for being on top of this. I’m attaching the boiler plate consent as a refresher.
Sincerely,
Rachel
Question:
I have a question about updating consent to release forms every 180 days: For members who have consent forms that need to be updated, but are not monitored monthly, is it appropriate to wait until the next monitoring period to update these forms (as long as SCs are not contacting any entity on the member’s behalf that would need a signed consent form)?