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Jeopardy for SCs
Hi Everyone,
Here is the Jeopardy game from today’s Team Meeting. Thanks for your participation!
Resource information about mindfulness
Here is some basic information and some resources about mindfulness.
Hope this helps you personally and professionally.
DHS Customer Service Line
For questions about how to do anything related to DHS or about applications or status of benefits or just because you really want to talk to someone and haven’t ever in your life gotten through to a real, live person, you can call 855-275-6424. It’s a good number to know!
MiCAFE Presents: A Review of the Updated Recertification Process & Medical Deductions for Seniors
The Webinar presented today by Lindsay Felsing provides some good information on how to maximize Medical Deductions for applications to DHS for Food and Medical Assistance as well as how the Recertification process will work through the MiCAFE Partner Channel. Also included in the presentation are program updates.
More on Michigan Multi Asset Managers
To follow up on an old post by Karen Baker regarding the Michigan Multi Asset Manager (http://www.mmam.net/) … I spoke with a staff member there about referring members there for questions and complaints and received the following information:
1. MMAM can only enforce HUD rules. If there is no regulation on the HUD books, MMAM cannot help. They also do not get involved in tenant-to-tenant disputes.
2. If a member has a complaint that is not enforceable by HUD, MMAM encourages them to go to their management company for resolution.
3. For MMAM to get involved, the tenant needs to have proof that they have gone to management (copies of incident reports would work, the staff person said), followed management’s protocol for complaints, and given management two weeks to respond.
If any SCs have questions or need more clarification, I would encourage you to call MMAM. I had to leave a voice mail, but my call was returned within 2 hours and the staff person I spoke to was very helpful.
Repairing mobility devices
I attended a webinar today on using and maintaining mobility equipment, and I asked what former Scooter Store clients could do with their scooters and chairs that need repairs. The answer: Since the Scooter Store is out of business, clients should contact the ombudsman through whoever paid for their equipment (i.e. Medicare).
Easy date calculations
The Web site that calculates dates with the click of a mouse is www.timeanddate.com. It makes tracking much, much easier.
Safe sex program at ROM
Nicola Walker from Adult Well-Being Services will be at Royal Oak Manor Co-op at 2 p.m. Jan. 27 to educate the members on safe sex. Other SCs are welcome to attend.