Answer from Sheila regarding the SC role with Recertification paperwork:
As it stands today the SC can assist with the packet only to fill out the forms. The SC should not be getting involved with the bank or any calculation of the rent payment. I am not sure if it is necessary for the SC to contact the Certification Specialist for the co-op.
As far as I am aware the SCs have a good understanding of the certification packet since each of the SCs have the information in their CSI manual. CSI does not want to get into a fair housing issue for incorrect information stated to the member by an SC.
Therefore, the SC can only assist with the filling out of the paperwork for recertification purposes. Just an FYI many of these members have been filling these yearly forms out without any assistance for many years, if they need help due to low vision or memory issues that is understandable. In several co-ops if the SC did help all the members with this process it would be a daunting task. We have trained staff to assist the members with this procedure. Thank you for understanding this sensitive issue.
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