Ride Connect is a transportation coordination service that serves Washtenaw, Wayne, Jackson, Livingston, Oakland, and Monroe Counties.
For more information, call 1-866-977-9423 or visit:
http://rideconnect.info/home/about_us
Monitor your monitoring
As soon as you end a visit with a member, the clock starts ticking.
As service coordinators, we are obligated to see our “frail” and “at risk” members every 30 days. Those who are not “frail” or “at risk” must be seen every three months. This means that if we see a frail member on August 13, our next appointment should be scheduled before September 13.
In fact, Hazel Park Service Coordinator Alexa Lempert recommends using the following link to keep precisely up-to-date on client visits:
http://www.timeanddate.com/date/dateadd.html
The easiest way that I’ve found to keep track of client monitoring is by creating a simple spreadsheet. My spreadsheet consists of several different tabs that include various different lists.
You can create a tab in an Excel file by going to the very bottom of the spreadsheet. There, you can right click and voila! Rename the sheet to suit your needs.
To keep track of visits and contact with my “frail” and “at risk” clients then, I run a simple list in Excel. On the left side of the list are names, on the right side — you guessed it — the date when I had last seen him or her.
To some, Excel can be rather intimidating. However, in this instance, the program makes it pretty easy to track clients. In Excel, you can highlight names as well as add and delete entire rows. This can be particularly helpful as members become deactivated or when new members move in.
Additionally, you can run several different lists using Excel. My lists include: Enrolled Members, Active Members with Non-Participation Forms, Active Members who are Frail and At Risk, Active Members who are not Frail and At Risk.
At the very bottom of this post, you will find the word “Example” in blue. This is a link to a sample spreadsheet. If you are not familiar with Excel, please feel free to open the link (or open Excel on your hard drive) and play around with it a bit. It is quite a simple program, once you get used it.
By keeping these running lists, I know who’s who at all times — and so far, it’s worked for me!
Do you have any tracking tips?
Please share, and thanks!
August 9 Meeting Recap
Aug
ust 9 Meeting Recap
Logic Models
Wendy provided each of the service coordinators with a booklet on how to complete logic models. Additional copies of the booklet can be found on the shared drive under file name:
S:\Program Staff\Service Coordination\Reporting, Program Evaluation & Logic Models\HUD Semi Annual Reporting How-to.docx
The logic model is a two-part document.
Each Service Coordinator has a logic model specific to his or her site; this model includes only resident data.
Additionally, each coordinator has a standard “outcomes” logic model. Consider this the “essay” part of the report. Data for this logic model includes both co-op and community residents.
Notes for completing logic models include:
- Field #1: Policy priority-Capacity Building and Information Sharing, Participation in, or creation of face-to-face networking meetings with other HUD Service Coordinators and local government aging and/or disability: Count each time you’ve met with other service coordinators or other service provider.
- Field #2: Policy priority-Capacity Building and Knowledge Sharing-Number of new strategies implemented to address service needs and increase local capacity [Strategies]: The “strategy here is defined as service coordination in your building. The answer to this field is 1.
- Field #9: Case Management- Reduction in move-outs to higher level of care [Residents]: Ask members “Would you have moved out if you hadn’t received this service I helped you with?”
Future Conference Calls
The conference call scheduled for August 16 will focus on storing confidential files on the shared drive, along with cleaning confidential files out of your hard drive.
To improve the impact of weekly conference calls, SCs will be writing the agenda. Agendas should be submitted to Rachel for approval prior to the meeting.
Upcoming Agenda writers:
August 23: Diane
August 30: Renee
Other points of note
Think safety: Arrange your office so that you have quick access to the door in case a client becomes physically aggressive. Incidences of sexual advances made by clients should be reported to Rachel.
Best practice tip: Try to include emergency contacts on consent to release forms.
Due dates: Check requests are due every other Thursday. Rachel has added these days to her Zimbra Calendar to help SCs keep track.
Announcing 2 New SC Team Members!
Welcome Jane Grant and Matt Hamburg to the Hannan Service Coordination Team. They started today! Both Jane and Matt are social workers. Jane brings a career’s worth of experience as a Detroit social worker accross the life span to her full time position at Meyers Plaza Co-op. Matt interned at Hannan for a full year and graduated from UM SSW two weeks ago. He’ll be part time at Belleville Co-op and part time “special projects”, which translates to long term substitute service coordinator where needed. The first place he’s needed is at Wyandotte Co-op.
Please welcome Jane and Matt to the team at:
jgrant@hannan.org and mhamburg@hannan.org
Free Vision Exams
EyeCare America, the public service program of the Foundation of the American Academy of Ophthalmology, provides eye care through volunteer ophthalmologists (Eye M.D.) at no cost to those who qualify.
EyeCare America facilitates eye care for U.S. citizens or legal residents who are without an Eye M.D. and who do not belong to an HMO or do not have eye care coverage through the Veterans Administration.
- Those who are age 65 or older and who have not seen an EyeMD in three or more years may be eligible to receive a comprehensive, medical eye exam and up to one year of care at no out-of-pocket cost for any disease diagnosed during the initial exam. Volunteer ophthalmologists will waive co-payments, accepting Medicare and /or other insurance reimbursement as payment in full: patients without insurance receive this care at no charge.
- Those who are determined to be at increased risk for glaucoma (by age, race and family history) and have not had an eye exam in 12 months or more may be eligible to receive a free glaucoma eye exam if they are uninsured. Those with insurance will be billed for the exam and are responsible for any co-payments. The initiation of treatment is provided, if deemed necessary by the doctor during the exam.
SERVICES THAT ARE NOT COVERED:
- Additional services necessary for your care such as, hospitals, surgical facilities, anesthesiologists and medications, are beyond the scope of EyeCare America services. The ophthalmologist is a volunteer who agrees to provide only services within these program guidelines.
EYEGLASSES ARE NOT COVERED:
- Some eye conditions may affect vision as though eyeglasses are needed, when what is actually needed is the medical care of an ophthalmologist, and not eyeglasses. EyeCare America provides this medical eye care, only. The program does not provide eyeglass prescriptions, eyeglass/refraction exams (the prescription part of exam) or cover the cost of glasses. If you are concerned about the cost of these items, please discuss this with the doctor BEFORE the examination.
ADDITIONAL REFERRALS:
- If you were eligible for “up-to-one-year-of-care” portion of the program and require a re-referral to another ophthalmologist, you or the EyeCare America volunteer ophthalmologist MUST contact EyeCare America in order to continue receiving care through the program. We may be able to locate another EyeCare America volunteer to provide the care.
Check out website to see if your member/residents qualifies.
CSI Annual Management Meeting and Luncheon
The Council members at my co-op have invited me to the CSI Annual Meeting on 9/28 and offered me one of their co-op guest tickets. If it is appropriate, I would like to attend. Do you happen to know what CSI’s stance is on SCs attending this event?
Sharon’s Answer:
You would be attending the Annual Meeting Luncheon as a guest. The cost of the ticket is $15. If the co-op is paying for your ticket it should be approved by the council since the payment will come from their house funds (fundraising profits).
CSI employees that are not members of the co-op (purchased a $100 non-housing membership) are required to take a vacation day and purchase a ticket. I just spoke with Estrelita our H.R. person and the hours for this day are not covered for our non-members CSI employees to attend. They must take a vacation day. Therefore, if a SC attends he/she will need to use a vacation day. CSI will not bill this as a working day.
DIA Community Group Exhibit
Fourth annual DIA Community Group Exhibit and artist reception featuring: Piquette Square Veterans, Veterans Administration Hospital, Mariners Inn, The Hannan Center for Senior Learning.
Where:
Gibbs Gallery (Education Wing)
Detroit Institute of Arts, 5200 Woodward Ave. Detroit
Please enter through the group entrance –
loggia off John R.
When:
Wednesday August 29, 2012
10:00 – 11:30 am
Artwork will be on display through
Sunday September 2, 2012
AARP MI Shred Instead
AARP MI Shred Instead – Woodward Location, Detroit, MI 8/30/12
Identity theft is one of the fastest growing white-collar crimes in the United States. That’s why AARP Michigan is inviting youto bring old documents containing your personal information to our mobile shredding truck for disposal on August 30th! Come anytime between 10am and 2pm to get your old documents shredded! No appointment time neccessary!
Capacity: (Unlimited)
Contact: MI, AARP
Phone: (877) 926-8300
Email: VRasmussen@aarp.org
WHEN:
Date: August 30, 2012
Time: 10:00 AM – 02:00 PM
WHERE:
Hannan House
4750 Woodward Ave.
Parking Lot
Detroit, MI 48201
AARP MI Shred Instead – Westside Location – Grand River Ave, Detroit, MI 8/30/12
Capacity: (Unlimited)
Contact: MI, AARP
Phone: (877) 926-8300
Email: VRasmussen@aarp.org
WHEN:
Date: August 30, 2012
Time: 03:00 PM – 07:00 PM
WHERE:
Redford Evangelical Lutheran Church
22159 Grand River Ave
Parking Lot
Detroit, MI 48219
Senior safety issues Workshop
On Wednesday August 15, 2012, 11:00am to 12:00pm LaBelle Towers Co-op is giving an educational workshop on Senior safety issues. Here’s the flyer: