Question from SC to CSI:
I am working with a member that recently had to go to the ER and was told by the doctors that she should not be living alone. The member’s daughter has become a live-in caretaker for the member for an indefinite amount of time. Thus far, it has been no more than one week. I need to be advised on what, if anything, needs to happen on my end. What should be communicated to the member and her daughter? I have obtained a consent to release information form from the member in order for me to talk to Sharon, the Liaison, and CSI. I am going to fax the form to CSI after I send this email. The member’s daughter recently went to the main office and spoke with one of the officers – not the president -and was asked to sign a form and given a key fob and key to be able to come and go. The key has a red tag attached to it. The building president told the member’s daughter today that whomever gave her the key had done so erroneously, and that this woman should not have the key. I stated to the member that I would look into the situation and report back to them but that due to the medical conditions of the member that the daughter should continue to care for her as she has been doing and that I will get back with her soon to advise them of what needs to happen next.
Answer from Sharon, CSI:
Live -in Aide Requests and Reasonable Accommodation Requests must be referred to the liaison and the president. Please ask the member to contact them. This is not an area where the service coordinator provides assistance.
Good question. Please refer to your manual tab 4 and the bottom of the memo dated 5/3/2006 from Anne Brandenburg a/k/a Sackrison.