Dear fellow SCs,
Have you ever wanted to find out the name or contact information for your member’s DHS case worker? What about whether your member is receiving Food Assistance? If they are, how much are the receiving monthly, what day of the month do they receive it, and what is their current balance? How about information about their Medical assistance?
Have I got just the ticket for you! Sure you could use technology… or… you… could… just… PICK UP THE PHONE! MiBridges has an automated call center where you can find out all of this information and more! Make sure you have a social security number, a birth date, and a consent to release information and you’ll be on your way to finding out the good information that you need/want. Just dial 888-642-7434 and follow the simple prompts!
Best of luck out there!
MH
P.S. If you discover that a member does have Food Assistance but has not received their actual Bridge card, you (or the member – remember to empower those members people!) can call the customer service line to request a new or replacement card. Just call 1-888-678-8914 and follow the prompts to report a lost or stolen card and then when you get an actual person on the line, explain that the member never actually received their Bridge card and one should, should, should arrive in 3 – 5 business days. Go get ’em!