Answer:
Have you tried DHS Customer Service? Their number is 517 373 0707. They can give you the name and phone number of the workers’ supervisor. I usually have success getting case workers to respond by contacting their supervisor.
Hope this helps, Andrea
Question:
I’m working with two members to get Home Help. One of them had an interview and the DHS employee said that they would get back to them with an answer. The other has not even been contacted after submitting the application. I have tried their normal DHS workers (for foodstamps and medicaid) and I did try contacting the Adult Services DHS worker that came out to interview the member. I haven’t been able to get responses from any of these workers on the progress of their cases.
Does anyone have a contact with DHS Home Help/Adult Services in Wayne county that might be able to help?