You are here: Home › communication

Tag Archives | communication

Educational Series for Caregivers

By on May 13, 2013 in Educational Workshops, Health Screenings/Topics, Legal Topics, OTHER Educational Workshop Topics, OTHER resources, Resources

Turner Geriatric ClinicThe Turner Geriatric Clinic Social Work department (a part of the University of Michigan Health System) will provide an informational/educational 4-week series for those caring for aging relatives; June 5th – June 26th, 2013, Wednesday Evenings from 6PM – 8PM.

Topics that will be covered include:

  • Medication Management
  • Dementia, Delirium, and Depression
  • Legal Concerns
  • Medicare/Medicaid
  • Communication
  • Community Resources
  • Physical Changes of Aging

The series will be held at the Turner Senior Resource Center, 2401 Plymouth Rd., Ann Arbor MI.

Refreshments will be provided.

 

Registration is required. Space is limited. Please register by May 24th, 2013.

$50/person – $75/couple/family – Scholarships are available.

Please call (734) 764-2556 for more information.

 

If you could please forward this information to others that may be served by this, I would be grateful.

 

Best,

Deanna Cho

Social Work Intern

Turner Geriatric Clinic Social Work

(734) 764-2556

 

Comments { 0 }

CSI SC Procedures for Deviating from Standard Working Hours

By on March 21, 2013 in Company News, CSI News

Hi All,
This is new for the new CSI SCs and a refresher for the seasoned service coordinators. Please remember that when you make any adjustments to your standard/posted working hours, you need to communicate this to four entities:

1. Me!
2. Your front office
3. Your Liaison
4. Sheila

There are multiple ways of doing this, and I recommend doing all of the above, because it is always better to err on the side of over communicating and people have different communication styles, so using multiple methods helps make sure that people receive the message.

1. Always post a message on your office door indicating where you are and when you will return. Examples of this may include “Out of office 1-3pm today for workshop at DAAA”, “In co-op. Back in office at 2pm.”, “Will be out of office this Friday for PTO”, “In conference. Available again at 11am.”, etc. You can leave these messages on your white board or with a paper sign.
2. If you know in advance that you are going to be out of the office for a training, workshop, site visit to an agency, or PTO, email the 4 entities concerned (myself, your front office, your liaison, and Sheila). Indicate where you will be and when you will return (ie “Will be at Hannan House for Professional Development Training and SC Team Meeting on Thursday, April 11th, 9am-2pm.”
3. If you are running late due to snow or have an unanticipated illness, call your front office and leave a message and call or text my cell phone at 734-330-5642 to let me know. Follow up as soon as possible with an email to the four entities concerned (myself, your front office, your liaison, and Sheila). Retroactively submit for PTO or flex hours within the 2 week pay period.
4. Email a succinct breakdown of all planned deviations from your schedule at the beginning of each month for the upcoming month.
5. Verbally let your President, FCRC Chair, Education Chair, Activities Chair, and Liaison know about planned schedule changes during your monthly meeting. And learn about any of their planned schedule changes.
6. Remember to duck your head in the front office to say “hi” when you are coming and going from the co-op. If you arrive or leave at times when the front office is not open, be sure to plan a time in your day when you duck your head in to say “hi”.
7. Finally, you do get to take vacations! Hence, if you are going to be out of the office for any length of time, please change your answering machine to indicate when you will be out and when you will return.

Thanks all for being so accessible to members.

Comments { 0 }

Communicating with Older Adults

By on November 29, 2012 in General Aging Information, Reference Information

Evidence-based recommendations for improving face-to-face  communication with older patients. The recommendations were  contributed by experts in the fields of gerontology and  communications. Each recommendation is accompanied by a brief  explanation of the rationale, tips for implementing the recommendation  in busy health care settings, and selected references for further  reading. The objective is to encourage behaviors that consider the  unique abilities and challenges of older adult patients and produce positive, effective interactions among everyone involved.
This publication is intended for physicians, nurses, pharmacists,  biologists, psychologists, social workers, caregivers, economists,  health policy experts?in fact, anyone who seeks to have the best  possible interactions with older patients. We believe that this  collection of recommendations will assist you in identifying and  responding to opportunities to improve the health of older adults.  This publication was developed by GSA and supported by McNeil Consumer  Healthcare.
https://www.geron.org/Resources/Online%20Store/gsa-products/communicating-older-adults  We have a hard copy of this report at Hannan House for anyone interested in reading it.

From:

Joan Ilardo, PhD Assistant Professor and Director of Research Training College of Human Medicine, Office of Research 965 Fee Rd., Room A209 East Fee Hall, East Lansing, MI 48824 office: 517 432 2208    fax: 517 432 8021 joan.ilardo@hc.msu.edu
Join the Michigan Society of Gerontology (MSG), the oldest gerontological society in the U.S. and the only statewide aging organization dedicated to bridging people in practice, policy and research.  Join as a member or a sponsor -visit the MSG website at http://www.msginfo.org (click on membership information for more info)!

 

Comments { 0 }