- Network. We are not the only SC’s in the world. There are undoubtedly others out there doing the same great work. Go meet them. Be part of something bigger. Or join an interdisciplinary group. We are not alone out there.
- When meeting with a regional SC group, hold the meeting at an agency or community organization and ask the agency to provide a presentation to the group. This could allow them to get a sense of who we are.
- Change your language. Do not introduce yourself as a Social Worker or Elder Helper. You are a Service Coordinator. Say it loud. Say it Proud.
- Provide an in-service training on what a SC is and what a SC does to an agency, organization, or network. They may simply be unaware that you are there. Educate them.
- Go to community events (with your supervisor’s permission, of course!) Network with other folks that are working in your community. Share some inspiration.
- Vetting is a great way to get your name and your work out there. Write, call, and visit the agency that you are interested in. Show them that you are a powerful force.
- Go to a health expo and network with the providers there, or better yet, hold one yourself. Bring them in & show them what you’ve got.
- Lastly, you are out there everyday letting people you are working with know who you are and what you do. Thank you for being an exemplary example of what an SC can be.
Tag Archives | advocacy
Community Outreach Best Practices for SC’s
MMAM: HUD Property Contract Administrators
I have a helpful resource to share regarding HUD policy. Michigan Multi-family Asset Mangers (MMAM) has Resident Coordinators. They are a mediator agency; a contract administrator for some HUD properties. (MSHDA also does this for other properties.) They are investigators and mediators to make sure HUD rules are being followed by management. They can open an investigation, for example, when there are discrepancies between members, who did not recertify on time, and management. They cannot investigate while a member has an attorney. They can investigate after a member has signed a repayment plan. They are a great a great source of information about HUD policy. For instance, they may find rules were not followed with management’s delivery of letters to members…some letters have to be mailed by certified mail and given to the person, sometimes putting them under the door is fine. If CSI makes an exception for a member, with no history of doing the same for all members in the past, this is not allowed. (“What we do for one we do for all.”) Here is the contact information:
Michigan Multi-family Asset Mangers (MMAM)
2395 Jolly Road, Suite 180
Okemos, MI 48864
Phone: (517) 267-9277
Fax: (517) 267-9894
Tenant Inquiries Phone: (517) 267-9905
(517) 267-9905
Tenant Inquiries Fax: (517) 267-9894
Tenant Inquiries Email: residentcomplaints@mamhousing.com
Chronic Illness Coalition Leadership Forum
Advocacy, Programs and Concepts
Presenter: Dave Woodrow, The Center for Progressive Leadership
Would you like to be a stronger advocate? Help your company, community, clients, patients or family by attending this informative presentation.
Learn how to become an effective advocate through:
- Strategic and Campaign Planning
- Communications and Messaging
- Fundraising
- Policy Leadership
- Management and Core Leadership Skill
WHEN: April 18th 9am, Registration starts at 8:30am
WHERE: Madonna University – Kresge Auditorium
COST: $10 non-member, Free for C.I.C. members
Sign up for the event on line at
or call 800-905-8862
or bring a check to the event.
Sorry, no cash accepted at the door
Elder Abuse Media Campaign Launch
Elder Abuse media campaign launch
The campaign, “No Excuse for Elder Abuse,” is designed to empower every citizen to report suspected abuse and dissuade would-be perpetrators from taking advantage of our seniors.
What: No Excuse for Elder Abuse Campaign Launch
When: Wednesday, March 27, 2013
10:30 a.m. – 11:30 a.m.
Where: Michigan First Credit Union
27000 Evergreen Rd., Lathrup Village, MI
(North side of the I-696 service drive) click here for map
Who: Participants representing elder interests in counties throughout southeast Michigan will include:
- Gov. Rick Snyder (via video message)
- Cynthia Canty, Michigan Radio (moderator)
- Joseph A. Costello, Jr., Chief Assistant Prosecuting Attorney, MonroeCounty
- Brian L. Mackie, Prosecuting Attorney, WashtenawCounty
- Derek Meinecke, 44th District Court Judge, City of Royal Oak, OaklandCounty
- Eric J. Smith, Prosecuting Attorney, MacombCounty
- John D. Tomlinson, Probate Judge, St. Clair County
- William J. Vailliencourt, Prosecuting Attorney, LivingstonCounty
- Kym L. Worthy, WayneCounty Prosecutor
- Kaye Lani Rae Rafko-Wilson, RN, former Miss America/Miss Michigan and elder care advocate
RSVP: Space is limited, so please click here or call 248-851-3578 to R.S.V.P. your attendance
The “No Excuse for Elder Abuse” campaign is made possible through the collaboration of Area Agency on Aging 1-B, Neighborhood Legal Services/Elder Law and AdvocacyCenter, Lakeshore Legal Aid, Catholic Social Services of Washtenaw County, and Oakland Family Services, and is supported with funding from the Michigan Office of Services to the Aging.
Katy Graham
Managing Attorney/Program Director
Elder Law and Advocacy Center
Neighborhood Legal Services Michigan
12121 Hemingway
Redford, Michigan 48239
313/937-8291
Social Work
March is Social Work month, let’s celebrate !PATH Brochure
Medicaid Long Term Services and Supports 101: A Webinar for advocates on emerging challenges and opportunities
In response to SC interest in finding ways to advocate for better Medicaid coverage.
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Consumer Rights: Handy numbers to know
If you are calling the Attorney General regarding consumer rights, you can find a detailed list of phone numbers here:
http://www.michigan.gov/documents/Complaint_Directory_59572_7.pdf

