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Talking with Members/Residents about Personal Hygiene

Answer:

Lack of insight is really a challenge with residents! We want to be direct but diplomatic, firm but not offensive, helpful but not overbearing—always a balance, right?

For individuals who have little to no insight, its best to be concrete but diplomatic and not beat around the bush. I would wonder a bit about the cognitive issues of resident, dementia, mental health issues, perhaps? If you notice that hygeine has fallen by the wayside it may be indicative of depression or other mental health issues. Another issue may be rehabilitative too. So, if she has issues with weakness or cant get around, she proably cant give herself a proper shower other than a sink shower. 

If the resident becomes offended by your question or suggestion, just keep in mind that you cant take it personally and there will be a risk that they feel hurt.

So for example you can say (speak with that person in private–even if there are several of them)


“Ms Jones, I say this with much care, but I worry about you. I cant get used to the odor that I notice from you. Are you feeling OK? Is your faucet/shower in working order? I know that when I asked you before you indicated that you didn’t notice the odor. But usually, we dont notice our own odors (give example that people ask you what perfume you are wearing and compliment you that smell nice but your dont really nemsotice your owns smell–good or bad). This the same situation. We often dont notice our own odors –good and bad odors! Because its noticeable and others may have already expressed concerns about it. Is there some way we can work on it? I have some extra shower items and body spray items if you want to give these a try”

If she still denies it, and continues to not have insight then you have an issues with passive self neglect.  You may need to explain the building policy–eviction process etc. Option for APS to get involved to provide additional services.

If you want to be indirect ” Ms Jones, I need some direction about an concern that I have an I am wondering if I can get your suggestion”  If she cannot connect the 2, then you can be more direct

“Ms. Jones, I am concerned about your body odor. Please dont feel offended I say this with much care and love. When some of our residents experience this it brings up a lot of red flags like being sick, having issues with getting around, or they’ve lost someone special and they are depressed and cant bring themselves to shower up and take care of their hygeine. When this happens, we have to address it because it’s a sign that something is going on.”

Good Luck! I had to address this with a patient years ago, and it turned out she had complicated grief and had some aggitating signs of depression. We addressed depression, got her on meds and had enough energy to shower up and wash her hair. She was still offended but now that her depression lifted and was addressed and it was in the context of her depression she understood why it needed to be addressed.

Take care

Joanne

 

Joanne Cruz,MSW, LMSW, ACT

 

Clinical & Medical Social Worker

Home Health Partners, Inc (248) 358-1186

 

Question:

I’m looking for advice on how to talk with clients about personal hygiene that is being neglected to the point of being at risk of eviction, but reports not being aware that it is an issue (she is unaware of the odor of her body and apartment). How do you have this conversation?

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Community Client Eligibility

Answer:
– In order to establish a community resident as a client, you would need to do a full assessment, and that requires that they make an appointment with you in your office. Since, the potential client is a nursing home resident, that is not feasible, and hence you would be unable to establish the necessary process to engage in a client relationship.
– HUD guidelines state that SCs can provide case management, but only when client has no other access to case management services. This potential client potentially has access to case management through the social worker at her nursing home (which should be your primary referral), through the case manager at TSA for the NFT program (your secondary referral), or private pay care management.
– The intent of serving community clients is to meet episodic needs, not to conduct ongoing case management. This is why you can close community client cases after the initial need is met.

The short answer is that this potential client doesn’t meet eligibility to be a community client. However, you can indicate in your PNs with your member that your provided I&R for a family member. No more detailed information is required.

I think the family’s trust and desire for you to work with their extended family members demonstrates how much they value your social work services.

Question:

I got two referrals for potential community clients. One referral is a woman in a nursing home in Taylor who is an excellent candidate for the Nursing Facilities Transistion program (NFT). I can refer her to NFT at TSA without divulging her personal information, but the daughter wants me to continue to help her with her mother. A couple of questions: What would be a recommended way for me to do an intake and assessment when the potential client is in the nursing home? Do I do a resident enrollment for her in AASC and document the TSA referral even without a full assessment? I am expecting to hear from the sister of the other potential client. I am not sure what the sister would like me to do, but the potential client’s income is very high. The potential client is able to private pay for services, but I believe the sister would like case management services from me. Am I allowed to work with this person given her high income?

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Cost Savings Estimates from DT Economic Security Center

Attached is a copy of 2012 Cost Savings Estimates from Detroit Economic Security Center. This can be used for Cost Savings in AASC Online.

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HUD Semi Annual Address

Hi All,

As many of you know, Sandy Jacques, our local HUD Administrator was able to retire last week after 30 years with HUD! Prior to departing, she cautioned us not to electronically submit documents until we have a permanent replacement for her. Hence, please be sure to snail mail (USPS) your Semi-Annual Reports (and Logic Models as applicable to CSI SCs) to:

US Department of HUD

Multifamily-Service Coordinator

477 Michigan Avenue

Detroit MI 48226

 

CSI SCs, you should still electronically submit a PDF of your Semi-Annual reports to Rachel and Sheila.

Thanks,

Rachel

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Educational Evaluation Sheet

Simplistist design in order to get an overall summary of what the audience prefers in  the educational presentations.

The Check- off system makes it easy to tally and the open ended questions allows the audience members to express themselves as individuals.  Most of the answersto the open ended questions,  have been expressed in one to five words therefore should be somewhat easy to summarize.

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Program Evaluation for HPM

Hi Everybody,

Please see the evaluation form that I use at my co-op after our educational workshops. Feel free to use it, if you like!

Workshop Evaluation

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AAA1B Network Insider

March Network Insider

Click here to download the March 2013 Network Insider from the Area Agency on
Aging 1-B. This issue includes info on:

Managing Fiscal Year 2013 & Preparing for Fiscal Years 2014-2016
Elder Abuse Media Campaign
Provider Spotlight: Living Indepedence for Everyone (LIFE)
DSP Vendor Updates: Reporting Missed Visits MDCH Requirement

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No more Michigan Quality Community Care Council … it’s now MPHI

According to an e-mail I got from Cathy McRae at the MQC3, the Michigan Quality Community Care Council has been ended. The state has moved the function of this Registry to an organization called MPHI. MPHI has taken over the MQC3’s phone number, which is 800-979-4662. If you should need assistance with finding a Home Help provider, please contact MPHI at that number.

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Immigration and Naturalization Information Session

The attached invitation is for the upcoming Naturalization Information Session at the United States Citizenship & Immigration Services office in Detroit.  It is scheduled for Friday, March 29, 2013 (from 1:00 to 3:00 pm).  This session is a great experience for community based organizations, the general public, permanent residents, as well as citizenship applicants awaiting their interview to understand and help demystify the Naturalization process.

 

If you would like to attend this session, please RSVP (including the number of your group), no later than March 28, 2013, by using either the e-mail or phone number listed on the invitation.  Thank you.

 

 

Regards,

 

Frank Castria

Community Relations Officer, USCIS Detroit, MI

Office- 313-926-4211  Fax- 313-926-4210

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Medical Procedures to Avoid

For the Elderly, Medical Procedures to Avoid

By PAULA SPAN

The Choosing Wisely campaign, an initiative by the American Board of Internal Medicine Foundation in partnership with Consumer Reports, kicked off last spring. It is an attempt to alert both doctors and patients to problematic and commonly overused medical tests, procedures and treatments.

It took an elegantly simple approach: By working through professional organizations representing medical specialties, Choosing Wisely asked doctors to identify “Five Things Physicians and Patients Should Question.”

The idea was that doctors and their patients could agree on tests and treatments that are supported by evidence, that don’t duplicate what others do, that are “truly necessary” and “free from harm” — and avoid the rest.

Among the 18 new lists released last week are recommendations from geriatricians and palliative care specialists, which may be of particular interest to New Old Age readers. I’ve previously written about a number of these warnings, but it’s helpful to have them in single, strongly worded documents.

The winners — or perhaps, losers?

Both the American Geriatrics Society and the American Academy of Hospice and Palliative Medicine agreed on one major “don’t.” Topping both lists was an admonition against feeding tubes for people with advanced dementia.

“This is not news; the data’s been out for at least 15 years,” said Sei Lee, a geriatrician at the University of California, San Francisco, and a member of the working group that narrowed more than 100 recommendations down to five. Feeding tubes don’t prevent aspiration pneumonia or prolong dementia patients’ lives, the research shows, but they do exacerbate bedsores and cause such distress that people often try to pull them out and wind up in restraints. The doctors recommended hand-feeding dementia patients instead.

The geriatricians’ list goes on to warn against the routine prescribing of antipsychotic medications for dementia patients who become aggressive or disruptive. Though drugs like Haldol, Risperdal and Zyprexa remain widely used, “all of these have been shown to increase the risk of stroke and cardiovascular death,” Dr. Lee said. They should be last resorts, after behavioral interventions.

The other questionable tests and treatments:

No. 3: Prescribing medications to achieve “tight glycemic control” (defined as below 7.5 on the A1c test) in elderly diabetics, who need to control their blood sugar, but not as strictly as younger patients.

No. 4: Turning to sleeping pills as the first choice for older people who suffer from agitation, delirium or insomnia. Xanax, Ativan, Valium, Ambien, Lunesta — “they don’t magically disappear from your body when you wake up in the morning,” Dr. Lee said. They continue to slow reaction times, resulting in falls and auto accidents. Other sleep therapies are preferable.

No. 5: Prescribing antibiotics when tests indicate a urinary tract infection, but the patient has no discomfort or other symptoms. Many older people have bacteria in their bladders but don’t suffer ill effects; repeated use of antibiotics just causes drug resistance, leaving them vulnerable to more dangerous infections. “Treat the patient, not the lab test,” Dr. Lee said.

The palliative care doctors’ Five Things list cautions against delaying palliative care, which can relieve pain and control symptoms even as patients pursue treatments for their diseases.

It also urges discussion about deactivating implantable cardioverter-defibrillators, or ICDs, in patients with irreversible diseases. “Being shocked is like being kicked in the chest by a mule,” said Eric Widera, a palliative care specialist at the San Francisco V.A. Medical Center who served on the American Academy of Hospice and Palliative Medicine working group. “As someone gets close to the end of life, these ICDs can’t prolong life and they cause a lot of pain.”

Turning the devices off — an option many patients don’t realize they have — requires simple computer reprogramming or a magnet, not the surgery that installed them in the first place.

The palliative care doctors also pointed out that patients suffering pain as cancer spreads to their bones get as much relief, the evidence shows, from a single dose of radiation than from 10 daily doses that require travel to hospitals or treatment centers.

Finally, their list warned that topical gels widely used by hospice staffs to control nausea do not work because they aren’t absorbed through the skin. “We have lots of other ways to give anti-nausea drugs,” Dr. Widera said.

You can read all the Five Things lists (more are coming later this year), and the Consumer Reports publications that do a good job of translating them, on the Choosing Wisely Web site.


Paula Span is the author of “When the Time Comes: Families With Aging Parents Share Their Struggles and Solutions.”

Source: New York Times, 2/28/13,  http://newoldage.blogs.nytimes.com/2013/02/28/for-the-elderly-lists-of-tests-to-avoid/

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