1. When we are providing referrals to members, is it appropriate to use multiple service logs for one date/interaction with a member, if multiple referrals were given?
When you are providing multiple referrals to members, it is appropriate to use multiple service logs so that each one gets recorded.
2. What types of activities/meetings would count as a time “Meeting with Management Staff,” under the Daily log (meetings with liaison and council)?
Meetings with Management Staff will include:
– your monthly meetings with your Liaison, FCRC chair, Education chair, and Activities chair (remember to do these in a common area so that members know that you aren’t discussing private information)
– attending council, general, or floor meetings at the co-op
– CSI training (like the certification training we’ll have on Tuesday)
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