I connected with John at npServ this afternoon and he provided a suggestion in case someone is not able to hear you while utilizing Skype:
While in Skype click on the small arrow(in the bottom right hand corner that indicates, “show hidden icons”, right click the bright green arrow and click “quit”, unplug the webcam from the hard drive (waiting a minute or so) and plug the camera back in the USB.
After completing these steps, you “should” be able to hear one another clearly. Hope this helps 🙂
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