I connected with John at npServ this afternoon and he provided a suggestion in case someone is not able to hear you while utilizing Skype:
While in Skype click on the small arrow(in the bottom right hand corner that indicates, “show hidden icons”, right click the bright green arrow and click “quit”, unplug the webcam from the hard drive (waiting a minute or so) and plug the camera back in the USB.
After completing these steps, you “should” be able to hear one another clearly. Hope this helps 🙂
Medicare beneficiaries can qualify for Extra Help with their Medicare prescription drug plan costs. The Extra Help is estimated to be worth about $4,000 per year. To qualify for the Extra Help, a person must be receiving Medicare, have limited resources and income, and reside in one of the 50 States or the District of Columbia. For more information about this benefit, click here.
Washington Square Co-op will be hosting an educational presentation on August 21, 2012 at 2pm. A representative from Guardian Finance and Advocacy Services will be sharing information with the members regarding Powers of Attorney and Health Care Advocates. We are looking forward to this presentation as there has been a great deal of interest on this topic thus far!!
Ride Connect is a transportation coordination service that serves Washtenaw, Wayne, Jackson, Livingston, Oakland, and Monroe Counties.
For more information, call 1-866-977-9423 or visit:
http://rideconnect.info/home/about_us
As soon as you end a visit with a member, the clock starts ticking.
As service coordinators, we are obligated to see our “frail” and “at risk” members every 30 days. Those who are not “frail” or “at risk” must be seen every three months. This means that if we see a frail member on August 13, our next appointment should be scheduled before September 13.
In fact, Hazel Park Service Coordinator Alexa Lempert recommends using the following link to keep precisely up-to-date on client visits:
http://www.timeanddate.com/date/dateadd.html
The easiest way that I’ve found to keep track of client monitoring is by creating a simple spreadsheet. My spreadsheet consists of several different tabs that include various different lists.
You can create a tab in an Excel file by going to the very bottom of the spreadsheet. There, you can right click and voila! Rename the sheet to suit your needs.
To keep track of visits and contact with my “frail” and “at risk” clients then, I run a simple list in Excel. On the left side of the list are names, on the right side — you guessed it — the date when I had last seen him or her.
To some, Excel can be rather intimidating. However, in this instance, the program makes it pretty easy to track clients. In Excel, you can highlight names as well as add and delete entire rows. This can be particularly helpful as members become deactivated or when new members move in.
Additionally, you can run several different lists using Excel. My lists include: Enrolled Members, Active Members with Non-Participation Forms, Active Members who are Frail and At Risk, Active Members who are not Frail and At Risk.
At the very bottom of this post, you will find the word “Example” in blue. This is a link to a sample spreadsheet. If you are not familiar with Excel, please feel free to open the link (or open Excel on your hard drive) and play around with it a bit. It is quite a simple program, once you get used it.
By keeping these running lists, I know who’s who at all times — and so far, it’s worked for me!
Do you have any tracking tips?
Please share, and thanks!
Aug
ust 9 Meeting Recap
Logic Models
Wendy provided each of the service coordinators with a booklet on how to complete logic models. Additional copies of the booklet can be found on the shared drive under file name:
S:\Program Staff\Service Coordination\Reporting, Program Evaluation & Logic Models\HUD Semi Annual Reporting How-to.docx
The logic model is a two-part document.
Each Service Coordinator has a logic model specific to his or her site; this model includes only resident data.
Additionally, each coordinator has a standard “outcomes” logic model. Consider this the “essay” part of the report. Data for this logic model includes both co-op and community residents.
Notes for completing logic models include:
Future Conference Calls
The conference call scheduled for August 16 will focus on storing confidential files on the shared drive, along with cleaning confidential files out of your hard drive.
To improve the impact of weekly conference calls, SCs will be writing the agenda. Agendas should be submitted to Rachel for approval prior to the meeting.
Upcoming Agenda writers:
August 23: Diane
August 30: Renee
Other points of note
Think safety: Arrange your office so that you have quick access to the door in case a client becomes physically aggressive. Incidences of sexual advances made by clients should be reported to Rachel.
Best practice tip: Try to include emergency contacts on consent to release forms.
Due dates: Check requests are due every other Thursday. Rachel has added these days to her Zimbra Calendar to help SCs keep track.
Welcome Jane Grant and Matt Hamburg to the Hannan Service Coordination Team. They started today! Both Jane and Matt are social workers. Jane brings a career’s worth of experience as a Detroit social worker accross the life span to her full time position at Meyers Plaza Co-op. Matt interned at Hannan for a full year and graduated from UM SSW two weeks ago. He’ll be part time at Belleville Co-op and part time “special projects”, which translates to long term substitute service coordinator where needed. The first place he’s needed is at Wyandotte Co-op.
Please welcome Jane and Matt to the team at:
jgrant@hannan.org and mhamburg@hannan.org
EyeCare America, the public service program of the Foundation of the American Academy of Ophthalmology, provides eye care through volunteer ophthalmologists (Eye M.D.) at no cost to those who qualify.
EyeCare America facilitates eye care for U.S. citizens or legal residents who are without an Eye M.D. and who do not belong to an HMO or do not have eye care coverage through the Veterans Administration.
SERVICES THAT ARE NOT COVERED:
EYEGLASSES ARE NOT COVERED:
ADDITIONAL REFERRALS:
Check out website to see if your member/residents qualifies.
The Council members at my co-op have invited me to the CSI Annual Meeting on 9/28 and offered me one of their co-op guest tickets. If it is appropriate, I would like to attend. Do you happen to know what CSI’s stance is on SCs attending this event?
Sharon’s Answer:
You would be attending the Annual Meeting Luncheon as a guest. The cost of the ticket is $15. If the co-op is paying for your ticket it should be approved by the council since the payment will come from their house funds (fundraising profits).
CSI employees that are not members of the co-op (purchased a $100 non-housing membership) are required to take a vacation day and purchase a ticket. I just spoke with Estrelita our H.R. person and the hours for this day are not covered for our non-members CSI employees to attend. They must take a vacation day. Therefore, if a SC attends he/she will need to use a vacation day. CSI will not bill this as a working day.
